fix problems on Indiana Members CU [iphone]

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—— Run into issues on Indiana Members CU? Get help pending when official support gets back to you!

Indiana Members CU
Info:
company: Indiana Members Credit Union
: http://www.imcu.com
: www.imcu.com
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Network issue

Frequent app downtime

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Check the App Store... ⇲
 
Search issue

Difficult to find mortgage payment history

Fix: Navigate to the 'Accounts' section and look for a 'Mortgage' or 'Loans' tab. There should be an option to view payment history. If you canno... ⇲
 
Bugs issue

Inconsistent mobile deposit functionality

Fix: Ensure that you are following the correct steps for mobile deposits: take clear pictures of both the front and back of the check, ensure the... ⇲

Unclear error messages

Fix: When encountering an error message, take note of the exact wording and try to search for it in the app's help section or online. This can pr... ⇲
 
Syncing issue

Delayed transaction visibility

Fix: Check your internet connection to ensure it is stable. A poor connection can delay transaction updates. If you are on Wi-Fi, try switching t... ⇲

Bill pay does not reflect immediate deductions

Fix: Review the bill payment settings to ensure that payments are set to process immediately. Some apps have options for scheduling payments that... ⇲
 
Notifications issue

Text message alerts not functioning

Fix: Check the notification settings on your phone to ensure that alerts from the Indiana Members CU app are enabled. Go to Settings > Notificati... ⇲
 
Settings issue

Confusing bill payment setup

Fix: Take your time to go through the bill payment setup process step-by-step. If the app provides a tutorial or help section, refer to it for gu... ⇲
 
Login issue

Face ID functionality inconsistent

Fix: Ensure that Face ID is enabled for the app in your phone's settings. Go to Settings > Face ID & Passcode > Other Apps and make sure Indiana... ⇲
 
UI issue

Hidden logoff button

Fix: Explore the app's settings or profile section to locate the logoff option. It may be represented by an icon rather than text, such as a gear... ⇲

Problems with app format changes

Fix: If the app has recently changed its format, take some time to explore the new layout. Familiarize yourself with the new design by checking e... ⇲
 
Payments issue

Inability to add single line item purchases

Fix: Check if the app has a feature for adding notes or descriptions to transactions. This may allow you to categorize single line item purchases... ⇲
 
Account issue

Issues with external account integration

Fix: Ensure that you have entered the correct login credentials for the external accounts you are trying to integrate. Double-check for typos or... ⇲
 
Slow issue

Slow response times for transactions

Fix: Check your internet connection to ensure it is stable. A slow connection can lead to delays in transaction processing. If possible, switch t... ⇲
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 what users are saying
Good experience
89.8%

Bad experience
6.9%

Neutral
3.3%

~ from our NLP analysis of 4,499 combined software ratings.

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 Private Data Indiana Members CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics