fix problems on MesaNow [iphone]

—— Run into issues on MesaNow? Get help pending when official support gets back to you!

MesaNow

Info:

company: City of Mesa, Arizona

: https://www.mesaaz.gov

: www.mesaaz.gov

Chat with our AI-based MesaNow Support

🛠️ Common MesaNow Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MesaNow stopped working

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Spinning icon never stops

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. If the connection is weak, try moving closer to the r... ⇲

Compatibility issue

Not compatible with iOS 14

Fix: 1. Update your iPhone: Go to Settings > General > Software Update. If an update is available, install it. This may resolve compatibility iss... ⇲

Account issue

Cannot view utility account

Fix: 1. Log out and log back in: Open the app, go to settings or account options, and log out. Then log back in to refresh your account informati... ⇲

Glitches issue

Glitches on iOS 14

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. This can often resolve temporary issues. OR 2.... ⇲

Error message when logging into utilities

Fix: 1. Check your login credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the... ⇲

Support issue

No response to reports

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may improve functionality and response times. OR... ⇲

Bugs issue

Lack of enforcement on city code violations

Fix: 1. Use the app to document violations: Take photos and notes within the app to create a detailed report. This can help in making your case c... ⇲