fix problems on DogPhoto [iphone]

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—— Run into issues on DogPhoto? Get help pending when official support gets back to you!

DogPhoto - Dog Breed Scanner
Info:
company: RLAM FZCO
: https://boxmath.co
: boxmath.co
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Camera issue

DogPhoto fails to scan pictures

Fix: Check if the app has the necessary permissions to access your camera and photo library. Go to Settings > Privacy > Photos and ensure DogPhot... ⇲

Does not recognize clear images

Fix: Ensure that the images are not too zoomed out or blurry. Use a high-resolution camera and take photos in good lighting to improve recognitio... ⇲
 
Slow issue

Slow loading times

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary apps or fil... ⇲
 
Payments issue

Subscription cancellation issues

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions, select DogPhoto, and choose Cancel Subscription. Make sure to do... ⇲

Charges users without consent

Fix: Review your subscription settings in the App Store to ensure you are aware of any active subscriptions. Go to Settings > [your name] > Subsc... ⇲
 
Bugs issue

Frequent incorrect breed suggestions

Fix: Use the app in well-lit environments and ensure the dog is the only subject in the photo. This can help the app focus on the dog’s features... ⇲

Misidentifies mixed breeds

Fix: When scanning mixed breeds, try to capture images that highlight the most prominent features of the dog. This can help the app make a more a... ⇲

Overall useless for breed identification

Fix: If the app does not meet your needs, consider using alternative breed identification apps that may offer better accuracy and features. OR... ⇲
 
Ads issue

Ads present even with premium payment

Fix: Check if your subscription is active by going to Settings > [your name] > Subscriptions. If it shows that you are subscribed, try logging ou... ⇲
 
Crashes issue

DogPhoto crashes or screen goes black

Fix: Update the app to the latest version available in the App Store, as updates often fix bugs and improve stability. OR If the app continues... ⇲
 
Support issue

Poor customer support

Fix: Check the app’s FAQ section or help resources within the app for common issues and solutions that may address your concerns. OR Look for... ⇲
 
Features issue

Limited functionality

Fix: Explore all features of the app to ensure you are utilizing it to its full potential. Sometimes, features may not be immediately obvious.... ⇲
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 what users are saying
Good experience
72.5%

Bad experience
25.3%

Neutral
2.3%

~ from our NLP analysis of 265 combined software ratings.

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 Private Data DogPhoto collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Dog Breed Scanner Yearly: $24.99 Identify any dog's breed by a simple photo
  2. Dog Breed Scanner Premium 1W: $4.99 Discover any dog's breed by a simple photo
  3. Dog Breed Scanner Premium 1M: $9.99 Discover any dog's breed by a simple photo