fix problems on Laoshi [iphone]

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—— Run into issues on Laoshi? Get help pending when official support gets back to you!

Laoshi: Learn Chinese
Info:
company: Laoshi Inc.
: https://laoshi.io
: laoshi.io
Chat with our AI-based Laoshi Support
   Hello! How can I assist you?  

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Customization issue

no night mode

Fix: Adjust your device's display settings to reduce blue light. You can enable 'Night Shift' on your iPhone by going to Settings > Display & Bri... ⇲

text size cannot be expanded

Fix: Check if the app has any accessibility settings that allow for text size adjustments. Go to Settings > Accessibility > Display & Text Size o... ⇲

cannot adjust review pace

Fix: Look for any settings related to review or study pace within the app. If available, adjust these settings to suit your learning speed. OR... ⇲

no option to learn more characters after reaching daily goal

Fix: Keep a personal list of characters you want to learn and practice them outside the app using flashcards or writing them down. OR Use addi... ⇲
 
Ads issue

pop-up for premium is intrusive

Fix: Check if there is an option to disable notifications or pop-ups in the app settings. This may reduce the frequency of premium prompts. OR... ⇲
 
Payments issue

Laoshi is not functional without premium

Fix: Explore the free features of the app thoroughly to maximize your learning without premium. Focus on the available lessons and practice modes... ⇲
 
UI issue

some buttons become unclickable

Fix: Try restarting the app to see if this resolves the issue. If not, restart your iPhone to clear any temporary glitches. OR Check for any a... ⇲

partial screen on iPad

Fix: Check the app's settings to see if there is an option to adjust the display settings for iPad. If not, try using the app in compatibility mo... ⇲

no horizontal mode available

Fix: Check if the app has a setting to enable landscape mode. If not, you may need to use the app in portrait mode. OR Consider using your dev... ⇲
 
Features issue

cannot add textbooks to library

Fix: Ensure that you are following the correct procedure for adding textbooks as outlined in the app's help section or user guide. OR If the a... ⇲
 
Bugs issue

multiple attempts needed for stroke recognition

Fix: Practice writing the characters on paper first to improve your muscle memory, which may help with recognition in the app. OR If the app h... ⇲
 
Compatibility issue

Laoshi is not usable on iPad

Fix: Try adjusting the display settings on your iPad to see if that resolves usability issues. Go to Settings > Display & Brightness and adjust t... ⇲
 
Freezing issue

onboarding process loops indefinitely

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This may reset the onboarding process. OR If the issue... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.3%

Bad experience
12.1%

Neutral
3.6%

~ from our NLP analysis of 140 combined software ratings.

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 Private Data Laoshi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. 1 month with Laoshi Plus: $8.99 Learn Chinese words with premium features
  2. 1 month with Laoshi Plus: $12.99 Learn Chinese words with premium features
  3. 1 year with Laoshi Plus: $69.99 Learn Chinese words with premium features
  4. 1 week with Laoshi Plus: $5.99 Learn Chinese with premium features
  5. New Year 2023 Promo Lifetime: $74.99 This limited time New Year offer for lifetime
  6. 1 year with Laoshi Plus: $44.99 Learn Chinese words with premium features
  7. 1 year with Laoshi Plus: $69.99 Learn Chinese words with premium features
  8. 1 year with Laoshi Plus: $34.99 Learn Chinese words with premium features
  9. 1 month with Laoshi Plus: $12.99 Learn Chinese words with premium features
  10. Lifetime purchase: $149.99 All Laoshi Plus features forever