fix problems on CooMeet [iphone]

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—— Run into issues on CooMeet? Get help pending when official support gets back to you!

CooMeet
Info:
company: Gartwell LTD
: https://form.jotform.com/231314016190038
Chat with our AI-based CooMeet Support
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Performance issue

Poor optimization leading to performance issues

Fix: 1. Close Background Apps: Double-tap the home button or swipe up from the bottom (for iPhones without a home button) to see all open apps. S... ⇲
 
Ads issue

High pressure for gifts from models

Fix: 1. Set Boundaries: Politely inform models that you are not interested in sending gifts. You can do this through chat. 2. Focus on Genuine I... ⇲
 
Payments issue

Subscription model requires additional purchases for coins

Fix: 1. Budget for Coins: Plan your usage and budget for the coins you need. Set a monthly limit for how much you are willing to spend on additio... ⇲

Inability to purchase minutes on iOS devices

Fix: 1. Check Payment Methods: Ensure that your payment method is set up correctly in your Apple ID settings. Go to Settings > [Your Name] > Paym... ⇲

Double charges for minutes

Fix: 1. Review Transaction History: Check your transaction history in the app to confirm the charges. If you see double charges, document them.... ⇲
 
Privacy issue

Issues with chat privacy and support transparency

Fix: 1. Review Privacy Settings: Go to the app's settings and review your privacy options. Adjust them to enhance your privacy while using the ap... ⇲
 
Messages issue

Inability to send picture messages

Fix: 1. Check App Permissions: Go to your iPhone settings, find CooMeet, and ensure it has permission to access your photos. 2. Use Alternative... ⇲

Translation issues with messages

Fix: 1. Use Translation Apps: If you encounter translation issues, copy the message and paste it into a translation app like Google Translate for... ⇲
 
Bugs issue

Inconsistent premium service benefits

Fix: 1. Review Subscription Details: Go to your account settings in the app and check the details of your premium subscription. Ensure you unders... ⇲
 
Customization issue

Limited language support for communication

Fix: 1. Use Translation Apps: Download a translation app like Google Translate. You can type or speak your messages in your preferred language an... ⇲
 
Syncing issue

Loss of contacts and paid time unexpectedly

Fix: 1. Regular Backups: Regularly back up your contacts and any important information using iCloud or iTunes. This way, you can restore them if... ⇲
 
Security issue

Scammers asking for tips and gifts

Fix: 1. Be Cautious: Always be cautious when interacting with users. If someone seems suspicious, avoid sharing personal information or sending g... ⇲
 
Search issue

Limited filtering options for user selection

Fix: 1. Use Search Function: Utilize any available search or filter functions within the app to narrow down your user selection based on interest... ⇲
 
Audio issue

No option to call multiple users simultaneously

Fix: 1. Use Group Chats: While you may not be able to call multiple users, consider using group chat features to communicate with multiple users... ⇲
 
Updates issue

Frequent app maintenance and downtime

Fix: 1. Check for Updates: Regularly check the App Store for updates to ensure you have the latest version of the app, which may reduce downtime.... ⇲
 
Account issue

Difficulties in canceling subscriptions

Fix: 1. Go to Settings: Open your iPhone settings, tap on your name, then tap on Subscriptions. Find CooMeet and follow the prompts to cancel you... ⇲
 
Registration issue

Verification process may require passport

Fix: 1. Check Requirements: Review the app's verification requirements in the settings or help section to see if there are alternative verificati... ⇲
 
Support issue

Limited customer support response

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that may provide answers to common issues. 2. Be Persiste... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
71.6%

Bad experience
23.8%

Neutral
4.6%

~ from our NLP analysis of 940 combined software ratings.

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 Private Data CooMeet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 10 CooCoins: $7.99 10 CooCoins
  2. 60 CooCoins: $37.99 60 CooCoins
  3. 1 Month Premium + 20 Minutes: $16.99 Premium access
  4. 360 CooCoins: $179.99 360 CooCoins
  5. 1 Month Premium + 40 Minutes: $1.99 Premium Access
  6. 3 Month Premium + 70 Minutes: $39.99 Premium Access
  7. 6 Month Premium + 100 Minutes: $49.99 Premium Access