—— Run into issues on ZEN.COM Best Shopping Card? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your email for any communication from ZEN.COM regarding your account status. Sometimes, accounts are denied due to missing information... ⇲
Fix: Utilize the in-app support feature if available. Many apps have a chat or help section that can provide immediate assistance or FAQs that mi... ⇲
Fix: Review the terms of service and user agreement to ensure compliance. Sometimes accounts are closed due to violations of these terms. If you... ⇲
Fix: Ensure that all documents submitted for verification are clear and legible. If you are using a mobile device, take photos in good lighting a... ⇲
Fix: Check if there are any pending verifications or account restrictions that need to be resolved. Sometimes, funds are held until all account i... ⇲
Fix: Ensure that you are using the same personal information across all submitted documents. Discrepancies can lead to verification failures. Dou... ⇲
Fix: Check your internet connection. A slow or unstable connection can delay transactions. Try switching to a different Wi-Fi network or using mo... ⇲
Fix: Review the app's FAQ or help section for detailed information on fees. Many apps provide a breakdown of fees associated with transactions, w... ⇲
Fix: Clear the app cache. Go to your iPhone settings, find the ZEN.COM app, and select 'Clear Cache' if the option is available. This can resolve... ⇲
Fix: Check the app's official website or user agreement for information on regional restrictions. This can clarify if your location is supported... ⇲