fix problems on Moorebot Scout [iphone]

—— Run into issues on Moorebot Scout? Get help pending when official support gets back to you!

Moorebot Scout

Info:

company: Pilot Laboratories, Inc.

: https://www.moorebot.com

Chat with our AI-based Moorebot Scout Support

🛠️ Common Moorebot Scout Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scout leaves base without input

Fix: Check the settings in the app to ensure that the patrol mode is set correctly. Navigate to the 'Patrol' settings and confirm that the 'Auto... ⇲

Moorebot Scout requires frequent login

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for Moorebot Scout, and check for updates. If an update... ⇲

Security issue

Moorebot Scout lacks FaceID support

Fix: While the app does not currently support FaceID, you can set up a secure passcode for quicker access. Go to the app settings and look for se... ⇲

Network issue

Difficulties connecting to local network

Fix: Ensure that your Wi-Fi network is functioning properly. Restart your router and check if other devices can connect to the network. If they c... ⇲

Moorebot Scout connects to someone else's bot

Fix: Ensure that you are logged into your own account in the app. Go to the app settings and check your account details to confirm you are using... ⇲

Moorebot Scout service downtime

Fix: Check the official website or social media channels for any announcements regarding service outages. This can provide context for the downti... ⇲

Slow issue

Laggy performance even on Wi-Fi

Fix: Check your internet speed using a speed test app. If your speed is low, consider upgrading your internet plan or optimizing your Wi-Fi netwo... ⇲

Audio issue

Voice commands are quiet and cut off

Fix: Adjust the volume settings on your iPhone to ensure that the media volume is turned up. You can do this by using the volume buttons on the s... ⇲

Microphone button not functional

Fix: Check if the app has permission to access the microphone. Go to Settings > Moorebot Scout and ensure that the microphone access is enabled.... ⇲

Glitches issue

Glitchy patrols

Fix: Recalibrate the Scout's navigation settings. In the app, go to 'Settings' and look for 'Calibrate' or 'Reset Navigation'. Follow the prompts... ⇲

Updates issue

Hard to install updates

Fix: Ensure that your iPhone has enough storage space available for the update. Go to Settings > General > iPhone Storage to check available spac... ⇲

Compatibility issue

Moorebot Scout not optimized for iPad

Fix: If you are using the app on an iPad, try using it in compatibility mode. You can do this by going to Settings > Display & Brightness and adj... ⇲

Camera issue

Camera stuck loading

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try moving closer to the router or resetting your network... ⇲

Bugs issue

Useless app functionality

Fix: Explore all features of the app to ensure you are utilizing it to its full potential. Check the user manual or online resources for tips on... ⇲

Installation issue

Setup process is not user-friendly

Fix: Follow a step-by-step guide or video tutorial available online that walks you through the setup process. This can provide visual assistance... ⇲

Customization issue

Limited programming options

Fix: Check for any updates to the app that may introduce new features or programming options. Go to the App Store and see if an update is availab... ⇲