fix problems on TV Azteca En Vivo [iphone]

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—— Run into issues on TV Azteca En Vivo? Get help pending when official support gets back to you!

TV Azteca En Vivo
Info:
company: Azteca Web, S.A. de C.V.
: http://www.tvazteca.com
: www.tvazteca.com
Chat with our AI-based TV Azteca En Vivo Support
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Video issue

video player lags and freezes

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > TV Azteca En Vivo and selecting 'Offload App'. This will remove t... ⇲

unable to fast forward or rewind

Fix: 1. Check if the app has a specific feature for fast-forwarding or rewinding. If not, this may be a limitation of the app itself. 2. Try paus... ⇲
 
Ads issue

excessive commercials

Fix: 1. Check if the app offers a premium subscription option that may reduce or eliminate commercials. If available, consider upgrading. 2. Try... ⇲
 
Network issue

live TV not working

Fix: 1. Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data. 2. Restart the app and try accessing live... ⇲

channel not working

Fix: 1. Check if the channel is temporarily down or undergoing maintenance. This can often be the case with live streaming services. 2. Restart t... ⇲

inconsistent streaming quality

Fix: 1. Check your internet connection speed using a speed test app. If your speed is low, consider switching to a more stable connection. 2. Low... ⇲
 
Customization issue

no option to vote in the app

Fix: 1. Look for any updates in the app that may have added voting features. Sometimes, features are added in new versions. 2. Check the app's FA... ⇲
 
Compatibility issue

content not available in the US

Fix: 1. Use a VPN service to connect to a Mexican server, which may allow you to access content that is otherwise restricted in the US. 2. Check... ⇲

no support for AppleTV

Fix: 1. If you want to watch on a larger screen, consider using AirPlay to stream content from your iPhone to your Apple TV. 2. Check if there ar... ⇲
 
Crashes issue

TV Azteca En Vivo crashes frequently

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. Restart your iPhone to... ⇲
 
Audio issue

no audio on certain channels

Fix: 1. Check your device's volume settings and ensure that the mute switch is off. 2. Restart the app and try playing the channel again to see i... ⇲
 
Updates issue

lack of new content

Fix: 1. Regularly check the app for updates or announcements regarding new content releases. 2. Explore other sections of the app to see if new c... ⇲

previously available content no longer accessible

Fix: 1. Check if the content has been moved to a different section of the app or if it has been archived. 2. Look for any announcements regarding... ⇲
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 what users are saying
Good experience
54.8%

Bad experience
38.7%

Neutral
6.5%

~ from our NLP analysis of 124 combined software ratings.

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  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
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  2. Data Linked to You: The following data may be collected and linked to your identity:
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