fix problems on Revolut ＜18 [iphone]

—— Run into issues on Revolut ＜18? Get help pending when official support gets back to you!

Revolut ＜18

Info:

company: Revolut Ltd

: http://www.revolut.com

: www.revolut.com

Chat with our AI-based Revolut ＜18 Support

🛠️ Common Revolut ＜18 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot send or receive money from others besides parents

Fix: Ensure that both you and the person you are trying to send or receive money from are using the Revolut app. If they are not, you will need t... ⇲

Requires each child to have a separate phone

Fix: If you have siblings, consider sharing a single phone for the Revolut app. You can log in and out of the app using different accounts, but b... ⇲

Payments issue

No option for virtual card to use with Apple Pay

Fix: Check if there are any updates available for the Revolut app that may include new features like virtual cards. Go to the App Store, search f... ⇲

No bank transfer option for receiving money

Fix: If you need to receive money, ask the sender to use a different method, such as a payment app like PayPal or Venmo, until Revolut adds bank... ⇲

Bugs issue

Bug preventing closure or addition of money to goals

Fix: Try logging out of the app and then logging back in. This can sometimes resolve temporary bugs. If that doesn't work, uninstall and reinstal... ⇲

Account issue

Date of birth changes in personal details

Fix: Double-check the date of birth entered in your profile settings. If it keeps changing, try clearing the app cache by going to your phone set... ⇲

Compatibility issue

No US availability for junior version

Fix: If you are in the US, consider using a different banking app that offers similar features for minors, such as Greenlight or GoHenry, until R... ⇲

Revolut ＜18 does not open with Face ID or password

Fix: Ensure that Face ID is enabled for the Revolut app in your phone settings. Go to Settings > Face ID & Passcode > Other Apps and toggle on Re... ⇲

Customization issue

Limited card design options

Fix: Explore the app for any updates or new features that may have been added. Sometimes, card design options are expanded in newer versions of t... ⇲

No features for different age groups

Fix: Discuss with your parents about using a different app that offers age-specific features if you feel that Revolut does not meet your needs.... ⇲

UI issue

Inability to view balance on a computer

Fix: If you need to check your balance, use the mobile app as it is designed for that purpose. Alternatively, check if Revolut has a web version... ⇲

Delivery issue

Delayed card delivery

Fix: Check the delivery status in the app under the card section. If it shows that the card is still processing, be patient as it may take a few... ⇲

Support issue

Lack of customer support for card issues

Fix: Utilize the in-app chat feature for support, as it may provide quicker responses than email. Look for a 'Help' or 'Support' section in the a... ⇲

Crashes issue

Revolut ＜18 freezes or crashes

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Revolut, and tap 'Update' if available. Also, ensure yo... ⇲

Gameplay issue