fix problems on Feeld [iphone]

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—— Run into issues on Feeld? Get help pending when official support gets back to you!

Feeld: Open-Minded Dating App
Info:
company: Feeld Ltd
: https://support.feeld.co
: feeld.co
Chat with our AI-based Feeld Support
   Hello! How can I assist you?  

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Loading issue
profiles stop loading

Fix: 1. Refresh the App: Pull down on the screen to refresh the profiles. This can help load new profiles...

loading times are excessive

Fix: 1. Check Your Internet Connection: Ensure you have a strong and stable internet connection. Try swit...

 
Freezing issue
app freezes when scrolling

Fix: 1. Restart the App: Close the app completely and reopen it. This can help reset any temporary glitch...

 
Messages issue
messages do not show up

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and...

 
Notifications issue
notifications not clearing

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Feeld and ensure notifications are...

no notifications for new messages

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Feeld and ensure notifications are...

 
Privacy issue
fake profiles are prevalent

Fix: 1. Report Fake Profiles: Use the reporting feature within the app to report any suspicious profiles....

ambiguous photo restrictions

Fix: 1. Review Guidelines: Check the app’s guidelines for photo uploads to ensure your photos comply with...

lack of serious users

Fix: 1. Set Clear Intentions: In your profile, clearly state what you are looking for to attract like-min...

poor policing of profiles

Fix: 1. Report Inappropriate Profiles: Use the reporting feature to flag any profiles that violate commun...

 
UI issue
inability to go back to skipped profiles

Fix: 1. Use the 'Back' Button: If available, use the back button to return to the previous profile. If no...

distance to matches not displayed

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services and ensure Feeld has permis...

 
Support issue
automated customer service responses

Fix: 1. Use FAQs: Check the app’s FAQ section for common issues and solutions that may address your conce...

no human review for reports

Fix: 1. Use Reporting Features: Always use the in-app reporting features to report issues, as this is the...

 
Account issue
majestic membership benefits not activated

Fix: 1. Check Membership Status: Go to your account settings and verify your membership status to ensure...

 
Bugs issue
profiles reappear after being disliked

Fix: 1. Clear App Cache: Offload the app via Settings > General > iPhone Storage to clear cache without l...

app redesign caused more bugs

Fix: 1. Provide Feedback: While you cannot contact developers, you can provide feedback through the app’s...

 
Network issue
inconsistent ping feature

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as this can affect the p...

 
Uploads issue
inability to attach photos

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure Feeld has permission to access yo...

 
Search issue
inability to find matches outside major cities

Fix: 1. Adjust Location Settings: Go to Settings > Privacy > Location Services and ensure Feeld is allowe...

 
Login issue
app logs out unexpectedly

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may fix logout issue...

 
Settings issue
app does not remember user settings

Fix: 1. Check App Permissions: Ensure the app has the necessary permissions to save settings. Go to Setti...

 
Gameplay issue
diminishing returns after initial use

Fix: 1. Update Your Profile: Regularly update your profile and photos to keep it fresh and attract new ma...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
80.8%

Bad experience
11.7%

Neutral
7.5%

~ from our NLP analysis of 77,041 combined software ratings.

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 Private Data Feeld collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Majestic Membership 30 days: $24.99 Dive into Feeld's premium experience
  2. Single Ping: $1.99 A single Ping
  3. Pack of 10 Pings: $13.99 A pack of 10 Pings
  4. Feeld Subscription 30 days: $24.99 Dive into Feeld's premium experience
  5. Uplift: $9.99 Appear earlier to other humans for 24 hours
  6. Majestic Membership 90 days: $42.99 Experience Feeld the best way
  7. Pack of 20 Pings: $23.49 A pack of 10 Pings
  8. Pack of 5 Pings: $7.99 A pack of 5 Pings
  9. Feeld Subscription 90 days: $42.99 Experience Feeld the best way
  10. Majestic Membership 1 year: $124.99 Experience Feeld the best way