fix problems on SimplePrints Photo Books [iphone]

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—— Run into issues on SimplePrints Photo Books? Get help pending when official support gets back to you!

SimplePrints Photo Books
Info:
company: Storytree, Inc.
: https://simpleprints.helpscoutdocs.com/
: www.simpleprints.com
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UI issue

Difficulty in multi-selecting photos

Fix: 1. Tap and Hold: Instead of tapping each photo individually, try tapping and holding on one photo until a selection mode is activated. Then,... ⇲

Some content may be cropped

Fix: 1. Adjust Photo Placement: When adding photos to your book, ensure that they are properly aligned within the designated area. Use pinch-to-z... ⇲
 
Bugs issue

Photos reappear after deletion

Fix: 1. Clear Cache: Go to the app settings and look for an option to clear the cache or temporary files. This can help in removing any residual... ⇲

Issues with saving pages

Fix: 1. Check Storage Space: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. R... ⇲

Print quality can be pixelated

Fix: 1. Use High-Resolution Images: Ensure that the photos you are using are of high resolution. Low-resolution images can lead to pixelation whe... ⇲

Binding issues with books

Fix: 1. Review Binding Options: Check the binding options available in the app and ensure you have selected the correct type for your photo book.... ⇲

Duplicate photos not removed as expected

Fix: 1. Manually Check for Duplicates: Go through your photo library manually to identify and delete duplicates before importing them into the ap... ⇲

Online album images are low quality

Fix: 1. Check Upload Settings: If you are uploading images from an online album, check the settings for image quality during upload. Ensure you a... ⇲
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 what users are saying
Good experience
98.7%

Bad experience
0.8%

Neutral
0.5%

~ from our NLP analysis of 16,118 combined software ratings.

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 Private Data SimplePrints Photo Books collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers