fix problems on OneView DPS [iphone]

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—— Run into issues on OneView DPS? Get help pending when official support gets back to you!

OneView DPS
Info:
company: Falcon, LLC
: http://davitaphysiciansolutions.com/
: davitaphysiciansolutions.com
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Login issue

Facial recognition login is unreliable

Fix: 1. Re-register facial recognition: Go to Settings > Face ID & Passcode. Disable Face ID for OneView DPS, then re-enable it and set it up aga... ⇲
 
Slow issue

OneView DPS is slow and clunky

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage. Delete unused apps, photos, or files to free up space, which can improve app... ⇲
 
Bugs issue

Nonfunctional during critical times

Fix: 1. Ensure stable internet connection: Check your Wi-Fi or cellular data connection. If it's weak, try moving closer to the router or switchi... ⇲
 
Search issue

Difficult to find patient information

Fix: 1. Use search filters: Familiarize yourself with the search filters available in the app. Use specific criteria like patient ID or last name... ⇲

Cannot search for patients after updates

Fix: 1. Clear app cache: As mentioned earlier, offloading the app can help clear any corrupted cache that may be causing search issues. OR 2.... ⇲
 
Permissions issue

Inability to access partner's patients

Fix: 1. Check permissions: Ensure that you have the necessary permissions to access partner patient data. Review your account settings or ask you... ⇲
 
Customization issue

No option to write notes

Fix: 1. Use a separate note-taking app: If OneView DPS lacks a note feature, consider using a note-taking app like Apple Notes or Evernote to kee... ⇲
 
UI issue

Interface prioritizes order signing over patient data

Fix: 1. Customize dashboard settings: Check if the app allows you to customize your dashboard or home screen to prioritize patient data over orde... ⇲
 
Crashes issue

Frequent shut downs

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲

Loses work during crashes

Fix: 1. Save work frequently: Make it a habit to save your work regularly within the app to minimize data loss during crashes. OR 2. Use a bac... ⇲
 
Updates issue

Updates occur during inconvenient times

Fix: 1. Set a specific time for updates: If you have control over when updates occur, choose a time that is least disruptive, such as late at nig... ⇲
 
Compatibility issue

Limited functionality compared to Falcon

Fix: 1. Explore app settings: Review the settings and features of OneView DPS to ensure you are utilizing all available functionalities that may... ⇲

Keyboard compatibility issues

Fix: 1. Check keyboard settings: Go to Settings > General > Keyboard and ensure that all settings are configured correctly for your external keyb... ⇲
 
Messages issue

Communication messages clutter the interface

Fix: 1. Mute notifications: Go to Settings > Notifications > OneView DPS and adjust notification settings to reduce clutter from communication me... ⇲
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 what users are saying
Good experience
83.7%

Bad experience
14.0%

Neutral
2.3%

~ from our NLP analysis of 86 combined software ratings.

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 Private Data OneView DPS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics