fix problems on Maya Cinemas [iphone]

—— Run into issues on Maya Cinemas? Get help pending when official support gets back to you!

Maya Cinemas

Info:

company: Maya Cinemas

: http://mayacinemas.com/contact

: mayacinemas.com

Chat with our AI-based Maya Cinemas Support

🛠️ Common Maya Cinemas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Maya Cinemas crashes during purchase

Fix: 1. Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause app instab... ⇲

Unable to log in after update

Fix: 1. Double-check your login credentials to ensure they are correct. Sometimes updates can reset saved passwords. 2. Use the 'Forgot Password'... ⇲

Registration issue

Email verification not received

Fix: 1. Check your spam or junk folder in your email account, as verification emails can sometimes be filtered there. 2. Ensure that your email a... ⇲

Account issue

Cannot access upcoming tickets

Fix: 1. Ensure you are logged into the correct account that was used to purchase the tickets. 2. Check your internet connection to ensure it is s... ⇲

Inability to cancel tickets via app

Fix: 1. Check if there is a cancellation policy or option available within the app's help or FAQ section. 2. Ensure the app is updated to the lat... ⇲

UI issue

Seat selection issues

Fix: 1. Refresh the seating chart by exiting the selection screen and re-entering it to see if the issue resolves. 2. Ensure your app is updated... ⇲

Seating chart is reversed

Fix: 1. Rotate your device to see if the seating chart adjusts to the correct orientation. 2. Clear the app cache by uninstalling and reinstallin... ⇲

Payments issue

Payment method options missing

Fix: 1. Ensure the app is updated to the latest version, as updates can add new payment options. 2. Clear the app cache by uninstalling and reins... ⇲

Credit card scanning fails

Fix: 1. Ensure your camera lens is clean and free from obstructions to improve scanning accuracy. 2. Check if the app has permission to access yo... ⇲

No gift card payment option

Fix: 1. Check if there is an app update available that might add this feature. 2. Use the app's help or FAQ section to see if there is a known wo... ⇲

Support issue

Feedback submission fails

Fix: 1. Check your internet connection to ensure it is stable and strong. 2. Refresh the app by closing it completely and reopening it. 3. Clear... ⇲

Updates issue

Tickets disappear after update

Fix: 1. Ensure you are logged into the correct account that was used to purchase the tickets. 2. Check if there is an app update available that m... ⇲

Glitches issue

Maya Cinemas glitches and logs out

Fix: 1. Ensure your app is updated to the latest version, as updates often fix bugs causing glitches. 2. Clear the app cache by uninstalling and... ⇲

Customization issue

No movie rating filter option

Fix: 1. As a workaround, use external movie rating websites or apps to check ratings before selecting a movie in the app. 2. Create a list of pre... ⇲

Seats are uncomfortable

Fix: 1. Consider bringing a small cushion or portable seat pad to improve comfort during the movie. 2. Choose seats that are known to be more com... ⇲

Settings issue

Maya Cinemas does not allow calendar reminders

Fix: 1. Manually add the event to your calendar by noting the date and time of the movie and creating a new event in your calendar app. 2. Use a... ⇲

Search issue

Food and drink options not found

Fix: 1. Ensure the app is updated to the latest version, as updates can add new features or fix bugs. 2. Check if there is a specific section wit... ⇲