fix problems on BankORION [iphone]

—— Run into issues on BankORION ? Get help pending when official support gets back to you!

BankORION Mobile

Info:

company: BankORION

: https://www.bankorion.com/connect/contact/

Chat with our AI-based BankORION Support

🛠️ Common BankORION Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BankORION crashes after redesign

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

account activity does not match balance

Fix: 1. Refresh the account: Pull down on the account activity screen to refresh the data. This can help sync the latest transactions and balance... ⇲

UI issue

more steps required to transfer funds

Fix: 1. Familiarize yourself with the new transfer process: Review the app's help section or user guide to understand the new steps required for... ⇲

Crashes issue

BankORION goes blank when accessing account

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

BankORION stops working frequently

Fix: 1. Update the app: Go to the App Store and check for updates for BankORION. Installing the latest version can fix bugs that cause the app to... ⇲

issues signing in

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲

Security issue

Face ID works inconsistently

Fix: 1. Re-enable Face ID: Go to your iPhone's Settings > Face ID & Passcode. Ensure that Face ID is set up for the BankORION app. If it is alrea... ⇲

Account issue

mobile deposit issues

Fix: 1. Ensure proper lighting: When taking pictures of checks for mobile deposit, ensure you are in a well-lit area and that the check is flat a... ⇲

no transaction descriptions for balance changes

Fix: 1. Check transaction history: Go to the transaction history section of the app to see if descriptions are available there. Sometimes, descri... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

2.1%

Neutral

1.5%

~ from our NLP analysis of 1,045 combined software ratings.

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Private Data BankORION collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics