fix problems on MyCellcom App [iphone]

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—— Run into issues on MyCellcom App? Get help pending when official support gets back to you!

myCellcom App
Info:
company: New-Cell, Inc.
: http://www.cellcom.com/contact.html
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Login issue

Requires frequent logins

Fix: Check if the app has a 'Stay Logged In' or 'Remember Me' option during the login process. Make sure to select this option to reduce the freq... ⇲

Password and login information not saved

Fix: Ensure that you have enabled the option to save passwords in the app settings. Go to 'Settings' > 'Account' and look for a 'Save Password' o... ⇲

Difficulty logging in with password

Fix: Ensure that you are entering the correct password. Check for any typos, and ensure that Caps Lock is not on. If you have forgotten your pass... ⇲
 
Compatibility issue

Incompatible with iPhone iOS 18

Fix: Check for any available updates for the myCellcom app in the App Store. Developers often release updates to ensure compatibility with the la... ⇲
 
Updates issue

Limited features and improvements needed

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings. Check... ⇲

myCellcom App not updated recently

Fix: Check the App Store for any updates to the myCellcom app. Go to the App Store, tap on your profile icon, and scroll down to see if an update... ⇲
 
Account issue

Only primary account member can access usage

Fix: If you are not the primary account member, ask the primary member to share usage details with you. They can usually do this through the app... ⇲
 
Payments issue

Payment card information not retained

Fix: Check the app settings to ensure that the option to save payment card information is enabled. Go to 'Settings' > 'Payment Methods' and ensur... ⇲
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 what users are saying
Good experience
92.6%

Neutral
3.8%

Bad experience
3.6%

~ from our NLP analysis of 524 combined software ratings.

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 Private Data myCellcom App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics