fix problems on Xer [iphone]

—— Run into issues on Xer? Get help pending when official support gets back to you!

Xer

Info:

company: 志明丁

: http://bluetapxer.iwopop.com/

: bluetapxer.iwopop.com

Chat with our AI-based Xer Support

🛠️ Common Xer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Photos tend to get blurry

Fix: Ensure that you are using high-resolution images when importing into Xer. Check the image settings in the app and adjust the resolution if p... ⇲

Difficult to select lower layers

Fix: Use the layer visibility toggle to hide the upper layers temporarily. This will allow you to select the lower layers more easily without int... ⇲

UI issue

Lack of layer tab

Fix: Check if there is a hidden menu or settings option that allows you to enable the layer tab. Sometimes, features are not visible by default a... ⇲

No button labels

Fix: Check the app settings for an option to enable button labels or tooltips. Sometimes, this feature can be turned off by default. OR Refer... ⇲

Background becomes invisible after erasing

Fix: Check the layer settings to ensure that the background layer is not hidden or locked. You may need to unlock or make it visible again. OR... ⇲

Cannot delete pictures

Fix: Check if the images are locked or part of a layer that cannot be deleted. Try selecting the layer and looking for a delete option in the men... ⇲

Crashes issue

Xer crashes frequently

Fix: Make sure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. T... ⇲

Crashes when saving with multiple layers

Fix: Try saving your work with fewer layers at a time. Merge some layers before saving to reduce the complexity of the file. OR Ensure that yo... ⇲

Video issue

Quality drops when importing pictures

Fix: Before importing, check the image resolution and format. Use images that are in a compatible format and have a higher resolution to maintain... ⇲

Bugs issue

Cannot undo certain actions

Fix: Familiarize yourself with the app's undo functionality. Some actions may not be undoable due to the app's limitations, so try to save your w... ⇲

Support issue

Terrible help and instructions

Fix: Look for online tutorials or user forums that provide guidance on using the app. Many users share tips and tricks that can be very helpful.... ⇲

Instructions are unclear

Fix: Look for video tutorials on platforms like YouTube that demonstrate how to use the app. Visual aids can often clarify confusing instructions... ⇲

Updates issue

Low quality images without upgrade

Fix: Check if there are any settings within the app that allow you to adjust the image quality. Sometimes, there are options to enhance quality w... ⇲

Syncing issue

Inability to save progress

Fix: Ensure that you have sufficient storage space on your device. Go to Settings > General > iPhone Storage to check available space and free up... ⇲

Freezing issue

Xer does not respond to taps

Fix: Restart the app to refresh its functionality. If the app is unresponsive, double-click the home button (or swipe up from the bottom on newer... ⇲

Glitches issue