—— Run into issues on SunRail ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try refreshing the app by pulling down on the screen to reload the fare card section. If that doesn't work, log out of your account and log... ⇲
Fix: Visit the SunRail website and look for a guide on transferring balances from old cards. Follow the instructions provided to ensure a smooth... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, try restarting your route... ⇲
Fix: Ensure you are using the correct login credentials. If you registered with an email, use that for login. If you are unsure, try resetting yo... ⇲
Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or zoom settings to see if... ⇲
Fix: Check if there is an option in the app to link existing cards. If not, visit the SunRail website for instructions on how to link your card m... ⇲
Fix: Make sure you are using the same credentials for both the app and the website. If you have trouble, try resetting your password on both plat... ⇲
Fix: Check the app settings to see if there is an option to enable weekend service notifications or updates. This may help you stay informed abou... ⇲