fix problems on Slidr [iphone]

—— Run into issues on Slidr? Get help pending when official support gets back to you!

Slidr - Electric Scooters

Info:

company: Slidr LLC

: https://rideslidr.com/contact-us/

Chat with our AI-based Slidr Support

🛠️ Common Slidr Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scooter speed is inadequate

Fix: Check the scooter's battery level. Low battery can affect speed. Ensure the scooter is fully charged before use. OR If the scooter has a... ⇲

Misleading pricing for rides

Fix: Before starting a ride, review the pricing details in the app. Look for any additional fees or surcharges that may apply. OR Take screens... ⇲

UI issue

Confusing ride pause vs end options

Fix: Familiarize yourself with the app interface. Look for tooltips or help sections that explain the difference between pausing and ending a rid... ⇲

No visibility of no service zones

Fix: Check the app settings for a map overlay option that may show no service zones. If unavailable, consult the app's FAQ or help section for gu... ⇲

Inability to locate scooters on map

Fix: Check your location services settings to ensure they are enabled for the app. Go to Settings > Privacy > Location Services and allow the app... ⇲

Payments issue

Unexpected charges after usage

Fix: Review your ride history in the app to identify any unexpected charges and ensure they match the ride details. OR Keep a record of your r... ⇲

Inability to remove payment information

Fix: Navigate to the payment settings in the app. Look for an option to manage or delete payment methods. If not visible, try logging out and bac... ⇲

High charges for short rides

Fix: Review the pricing structure in the app to understand how charges are calculated. Consider planning longer rides to maximize value. OR Lo... ⇲

Deposit issues with multiple debit cards

Fix: Check the app's payment settings to ensure that the correct debit card is selected for deposits. Remove any outdated cards if necessary. O... ⇲

Permissions issue

Slidr frequently denies access

Fix: Ensure that the app has the necessary permissions enabled in your iPhone settings. Go to Settings > Privacy > Location Services and ensure t... ⇲

Security issue

Unauthorized charges on account

Fix: Immediately check your ride history for any unauthorized charges and document them. Report these through the app's support feature. OR Ch... ⇲

Bugs issue

Scooters often out of service

Fix: Check the app for real-time availability of scooters before heading out. If many are out of service, consider using alternative transportati... ⇲

Slidr fails to recognize parked locations

Fix: Ensure that your location services are enabled and that the app has permission to access your location. This can help the app accurately det... ⇲