fix problems on CFE Contigo [iphone]

—— Run into issues on CFE Contigo? Get help pending when official support gets back to you!

CFE Contigo

Info:

company: CFE SSB

: https://www.cfe.mx/

: www.cfe.mx

Chat with our AI-based CFE Contigo Support

🛠️ Common CFE Contigo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CFE Contigo has bugs preventing payment entry

Fix: Try uninstalling and reinstalling the app. This can clear any corrupted data that may be causing the bugs. To do this, press and hold the ap... ⇲

Cannot create an account due to delayed verification codes

Fix: Ensure that your phone number is entered correctly, including the country code. If you are using a mobile number, try switching to a differe... ⇲

Compatibility issue

CFE Contigo does not work outside of Mexico

Fix: If you are outside of Mexico, try using a VPN service to connect to a Mexican server. This may allow the app to function as if you are in Me... ⇲

No support for English language

Fix: Use a translation app or service to help navigate the app. Google Translate can be useful for translating text in real-time using your camer... ⇲

Payments issue

Inability to add payment information

Fix: Ensure that you are entering the payment information correctly, including the card number, expiration date, and CVV. Double-check for any ty... ⇲

Automatic payment option does not work

Fix: Verify that your payment information is correctly saved in the app. Go to the payment settings and ensure all details are accurate. OR Tr... ⇲

CFE Contigo times out during payment

Fix: Ensure you have a stable internet connection during the payment process. If your connection is weak, try switching to a different network or... ⇲

Payment status not updated in app

Fix: Refresh the app by pulling down on the screen to see if the payment status updates. Sometimes, the app may not refresh automatically. OR... ⇲

Only accepts Mexican credit cards

Fix: If you have a Mexican credit card, ensure that it is activated for international transactions if you are outside of Mexico. Contact your ban... ⇲

Loading issue

CFE Contigo fails to load

Fix: Check your internet connection. Make sure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switch... ⇲

User does not exist error during login

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

Account issue

Password reset emails are not received

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If you find it, mark it as 'not spam' to ensure... ⇲

Crashes issue

CFE Contigo crashes on opening

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it works.... ⇲

Network issue

CFE Contigo only works on cellular data

Fix: Check your Wi-Fi settings to ensure that you are connected to a network. If you are connected but the app still does not work, try forgettin... ⇲

Bugs issue