fix problems on Grand Sumo Official App [iphone]

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—— Run into issues on Grand Sumo Official App? Get help pending when official support gets back to you!

Grand Sumo Official App
Info:
company: DWANGO MOBILE Co., Ltd.
: http://sumo.dwango.jp
: sumo.dwango.jp
Chat with our AI-based Grand Sumo Official App Support
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Search issue

Limited search functionality

Fix: To improve your search experience, try using specific keywords related to the content you are looking for. For example, if you are searching... ⇲
 
Payments issue

Overpriced premium membership

Fix: Evaluate the features offered in the premium membership and determine if they align with your viewing habits. If you find that you only use... ⇲
 
Ads issue

Frequent and intrusive ads

Fix: If the ads are too intrusive, consider using the app during off-peak hours when there may be fewer users, potentially reducing the frequency... ⇲

Inappropriate ads displayed

Fix: If you encounter inappropriate ads, try clearing your app cache or reinstalling the app to reset the ad preferences. This may help reduce th... ⇲
 
Syncing issue

Grand Sumo Official App does not automatically refresh

Fix: To manually refresh the app, try pulling down on the main screen to trigger a refresh. This is a common gesture in many apps that can help u... ⇲
 
Video issue

Only one video available per day

Fix: If you are limited to one video per day, consider planning your viewing schedule around the release time of the video to maximize your viewi... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where specific features are located to improve your navi... ⇲

No landscape mode for videos

Fix: To work around the lack of landscape mode, try rotating your device to see if the app automatically adjusts. If it does not, consider using... ⇲

Difficult navigation for non-Japanese speakers

Fix: Use a translation app on your phone to help translate any text you encounter in the app. This can assist you in navigating the app more effe... ⇲

Clunky interface

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more smoothly over ti... ⇲
 
Content issue

Lack of access to older matches

Fix: Check if the app has a section for archives or older matches. Sometimes, older content is stored in a different section that may not be imme... ⇲

No live scoreboard

Fix: As a workaround, you can follow live updates on social media platforms or websites that provide real-time scores and updates during matches.... ⇲

Limited English content

Fix: To find more English content, try searching for specific English-language sumo wrestling websites or forums that may provide additional reso... ⇲

No leaderboard available

Fix: Check if the app has a section for rankings or standings that may serve a similar purpose as a leaderboard. Sometimes, this information is l... ⇲

No injury report or health section for rikishi

Fix: To stay updated on rikishi health and injuries, follow sumo wrestling news websites or social media accounts that provide regular updates on... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
64.1%

Bad experience
33.3%

Neutral
2.6%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data Grand Sumo Official App collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Tanimachi: $4.99 Unlimited Torikumi/Featured videos playback. Increase your Gohiiki limit. Vote for Kanto-Seishin Rikishi anywhere. Hide Ads.