fix problems on Kent District Library [iphone]

—— Run into issues on Kent District Library ? Get help pending when official support gets back to you!

Kent District Library / KDL

Info:

company: Kent District Library

: https://kdl.bibliocommons.com/

: kdl.bibliocommons.com

Chat with our AI-based Kent District Library Support

🛠️ Common Kent District Library Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kent District Library performs poorly

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the KDL app and tap on it. Select 'Offload App' to cle... ⇲

rarely loads

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load other apps or... ⇲

Messages issue

shows error messages

Fix: 1. Restart your device: Sometimes, a simple restart can resolve temporary glitches that cause error messages. Hold down the power button and... ⇲

texting platform only sends overdue messages

Fix: 1. Check notification settings: Go to your account settings in the KDL app and ensure that notifications for due items are enabled. OR 2.... ⇲

Support issue

frustrating support submission

Fix: 1. Use the in-app help feature: If available, look for a help or support section within the app that may provide FAQs or troubleshooting tip... ⇲

Website issue

website acts up

Fix: 1. Clear browser cache: If you're using Safari, go to Settings > Safari > Clear History and Website Data. This can resolve issues with loadi... ⇲

UI issue

does not show items due

Fix: 1. Refresh the app: Pull down on the screen in the KDL app to refresh the content. This can help load the latest information regarding your... ⇲

does not show items due soon

Fix: 1. Update your account information: Make sure your library account is active and that you have no outstanding issues that could affect visib... ⇲

Account issue

cannot manage kids' accounts

Fix: 1. Use the main account: Log into the main account that manages the kids' accounts and check if there are options to manage them from there.... ⇲

website does not allow account access

Fix: 1. Reset your password: If you are having trouble accessing your account, try resetting your password through the website's 'Forgot Password... ⇲

difficulties finding account

Fix: 1. Use the search feature: If the app or website has a search function, use it to locate your account or specific items more easily. OR 2... ⇲

redirects to website for login

Fix: 1. Use the app's login feature: Ensure you are using the app's built-in login feature rather than trying to access the website directly from... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.9%

Bad experience

12.9%

Neutral

3.2%

~ from our NLP analysis of 31 combined software ratings.

Switch to these Alternatives:

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Lakeland Library

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Protect: Internet Safety

Nurture (Parent)

NHA Parent Portal

ASLdeafined

Private Data Kent District Library collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics