fix problems on Heartland Credit Union (WI) [iphone]

—— Run into issues on Heartland Credit Union (WI)? Get help pending when official support gets back to you!

Heartland Credit Union (WI)

Info:

company: Heartland CU WI

: https://www.heartlandcu.org/contact-us/

: www.heartlandcu.org

Chat with our AI-based Heartland Credit Union (WI) Support

🛠️ Common Heartland Credit Union (WI) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Menus are difficult to navigate

Fix: Try familiarizing yourself with the app's layout by spending a few minutes exploring each menu option. Take note of where key features are l... ⇲

Screen flow is clunky

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Heartland Credit Union, and check if an update is ava... ⇲

Messages issue

Secure messaging defaults to oldest message

Fix: Check if there is an option in the secure messaging settings to change the default view or sort order. If available, set it to show the most... ⇲

Payments issue

Zelle is not available

Fix: Verify if your account is eligible for Zelle by checking the app's FAQ or help section. If it is not available, consider using an alternativ... ⇲

Apple Pay issue unresolved

Fix: Check if your Heartland Credit Union account is set up correctly for Apple Pay. Go to the Wallet app, tap the '+' icon, and follow the promp... ⇲

UI issue

Window for account selection doesn't open correctly

Fix: Try closing the app completely and reopening it. This can sometimes resolve minor glitches. To close the app, swipe up from the bottom of th... ⇲

Bugs with signing in

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Keeps logging out unexpectedly

Fix: Check your app settings for any timeout or auto-logoff settings. If available, adjust these settings to extend the time before automatic log... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Neutral

2.9%

Bad experience

1.1%

~ from our NLP analysis of 2,565 combined software ratings.

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Private Data Heartland Credit Union (WI) collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics