fix problems on ChangeNOW [iphone]

—— Run into issues on ChangeNOW? Get help pending when official support gets back to you!

ChangeNOW: Crypto Exchange App

Info:

company: CHN Group Limited

: https://support.changenow.io/hc/en-us

: changenow.io

Chat with our AI-based ChangeNOW Support

🛠️ Common ChangeNOW Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iOS app has errors during purchases

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for ChangeNOW, and check if an update is available. If... ⇲

Continuous loading bubbles for asset amount

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. 2. Close the app... ⇲

Payments issue

Transaction delays up to a day

Fix: 1. Check the status of your transaction in the app. If it shows as pending, it may be due to network congestion. 2. Monitor the blockchain n... ⇲

Occasional issues with transaction amounts

Fix: 1. Verify the transaction amount before confirming the transaction. Ensure that you are entering the correct amount and that it matches the... ⇲

Support issue

Limited customer service availability

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for community forums or social media group... ⇲

Settings issue

Need to ensure correct crypto format

Fix: 1. Before making a transaction, double-check the format of the cryptocurrency you are entering. Ensure that you are using the correct wallet... ⇲

Slow issue

ChangeNOW may take longer than expected for some exchanges

Fix: 1. Be patient and allow the app some time to process the exchange, especially during peak times when network congestion may occur. 2. Check... ⇲

Compatibility issue

Not all ERC20 altcoins available for swap

Fix: 1. Check the app's list of supported cryptocurrencies to see if the altcoin you want to swap is available. 2. If the altcoin is not availabl... ⇲

Syncing issue