fix problems on #Dating [iphone]

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—— Run into issues on #Dating? Get help pending when official support gets back to you!

#Dating - Online dating app
Info:
company: Yalwa GmbH
: https://m.locanto.com/m/dol/contact/
Chat with our AI-based #Dating Support
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Customization issue

limited filtering options for matches

Fix: 1. Use the existing filters to narrow down your matches as much as possible. 2. If the app allows, try adjusting your profile preferences to... ⇲
 
Search issue

no local matches available

Fix: 1. Check your location settings by going to Settings > Privacy > Location Services and ensure that the app has permission to access your loc... ⇲
 
Messages issue

likes and messages do not appear

Fix: 1. Refresh the app by closing it and reopening it. 2. Check your internet connection to ensure it is stable. 3. Log out of the app and log b... ⇲

ghosting after matches

Fix: 1. Engage in conversation early on to establish a connection and encourage responses. 2. If you notice a pattern of ghosting, consider adjus... ⇲
 
Support issue

customer service is unresponsive

Fix: 1. Look for any FAQs or help sections within the app that may provide answers to your questions. 2. Try reaching out through different chann... ⇲
 
Security issue

high number of fake profiles and bots

Fix: 1. Be cautious and look for signs of fake profiles, such as generic photos or incomplete profiles. 2. Report any suspicious profiles to the... ⇲
 
Login issue

error messages during login

Fix: 1. Double-check your login credentials to ensure they are correct. 2. If you forgot your password, use the 'Forgot Password' feature to rese... ⇲
 
Settings issue

no option to delete profile

Fix: 1. Check the app settings for an option to deactivate or delete your account. This is often found under 'Account Settings' or 'Privacy Setti... ⇲
 
Slow issue

slow app performance

Fix: 1. Close any background apps that may be using resources by double-tapping the home button and swiping them away. 2. Restart your iPhone to... ⇲
 
Payments issue

inability to see who liked you without longer membership

Fix: 1. Focus on engaging with your matches and initiating conversations, as this can lead to more meaningful connections. 2. Use the app's featu... ⇲
 
Privacy issue

spam emails from the app

Fix: 1. Unsubscribe from promotional emails by clicking the 'unsubscribe' link at the bottom of the email. 2. Adjust your email preferences withi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.0%

Neutral
6.0%

Bad experience
4.0%

~ from our NLP analysis of 2,848 combined software ratings.

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 Private Data #Dating collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. #Dating Premium 1 month: $27.99 Unlock exclusive benefits to get more matches
  2. 1 month: $22.99 1 month subscription
  3. 1 Week: $8.99 1 Week Subscription
  4. 10 Wows - Message requests: $13.99 Send messages before you match
  5. 3 months: $39.99 3 months subscription
  6. 5 Wows - Message requests: $8.99 Send messages before you match
  7. #Dating Premium 3 months: $64.99 Unlock exclusive benefits to get more matches
  8. 25 Wows - Message requests: $26.99 Send messages before you match
  9. Premium+Liked You 1 month: $39.99 Get more matches & see exactly who liked you
  10. #Dating Premium 6 months: $99.99 Unlock exclusive benefits to get more matches