fix problems on Queens Public Library [iphone]

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—— Run into issues on Queens Public Library? Get help pending when official support gets back to you!

Queens Public Library
Info:
company: Queens Borough Public Library
: https://queenslibrary.org/about-us/contact-us/contact-us_c1
: queenslibrary.org
Chat with our AI-based Queens Public Library Support
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Search issue

Search function goes blank

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the search function. 2. Check your internet connection: Ensure you ha... ⇲
 
Notifications issue

No notifications for holds or due dates

Fix: 1. Check notification settings: Go to your iPhone settings, scroll down to the Queens Public Library app, and ensure notifications are enabl... ⇲
 
Login issue

Queens Public Library does not remember user login

Fix: 1. Enable 'Remember Me' option: When logging in, ensure that you check the 'Remember Me' or 'Keep me logged in' option if available. 2. Upd... ⇲
 
Crashes issue

Messages feature crashes the app

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Update the app: Check for updates in the App St... ⇲
 
Bugs issue

Cannot renew checked out materials

Fix: 1. Check renewal policy: Ensure that the materials you are trying to renew are eligible for renewal. 2. Restart the app: Close and reopen t... ⇲

Queens Public Library does not display requested books and queue position

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the display. 2. Check your internet connection: Ensure you have a sta... ⇲
 
Registration issue

Verification emails not received

Fix: 1. Check spam/junk folder: Sometimes, verification emails can end up in the spam or junk folder. 2. Resend verification email: Go to the ap... ⇲
 
Customization issue

Wishlist feature missing

Fix: 1. Check for updates: Ensure you have the latest version of the app installed from the App Store, as features may be added in updates. 2. U... ⇲
 
Compatibility issue

Queens Public Library opens in phone dimensions on iPad

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed, as updates may include fixes for display issues. 2. Use... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure the app is updated to the latest version on all devices. 2. Check device compatibility: Verify... ⇲
 
Permissions issue

Location services request unnecessary

Fix: 1. Adjust location settings: Go to your iPhone settings, find the Queens Public Library app, and change location access to 'While Using the... ⇲
 
Account issue

Inability to access account on website

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: Use the 'Forgot Password' fea... ⇲
 
Freezing issue

Queens Public Library freezes during use

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing issue persists. 2. Update the app: Check for updates in t... ⇲
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 what users are saying
Good experience
62.2%

Bad experience
31.1%

Neutral
6.7%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Queens Public Library collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.