fix problems on S'moresUp [iphone]

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—— Run into issues on S'moresUp? Get help pending when official support gets back to you!

S'moresUp - Best Chores App
Info:
company: Rotation 5, LLC
: https://www.smoresup.com/contact/
: www.smoresup.com
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UI issue

S'moresUp layout issues on iPhone XS Max

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if 'Display Zoom' is set to 'Standard'. If it's set to 'Zoomed',... ⇲

Kids cannot see the calendar

Fix: 1. Check permissions: Ensure that the app has the necessary permissions to display the calendar. Go to Settings > Privacy > Calendars and ma... ⇲

S'moresUp is not intuitive

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its features. Look for a help or tutorial sectio... ⇲

Some features are confusing

Fix: 1. Refer to the help section: Look for a help or tutorial section within the app that explains the features in detail. OR 2. Experiment w... ⇲
 
Slow issue

Lag when approving chores

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom on newer models) and swipe up on apps to close them. Thi... ⇲
 
Settings issue

Inability to assign one chore to multiple children

Fix: 1. Create a shared chore: Instead of assigning the same chore to multiple children, create a new chore for each child with the same details.... ⇲

No option for no time limit on chores

Fix: 1. Set a long time limit: When assigning a chore, set the time limit to the maximum allowed. This can serve as a temporary workaround until... ⇲

Lack of family goal tracking options

Fix: 1. Set goals manually: Create a shared document or use a family group chat to track goals manually until the app provides a feature for this... ⇲
 
Network issue

S'moresUp times out occasionally

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Syncing issue

Sync problems

Fix: 1. Force sync: Try logging out of the app and logging back in. This can sometimes force a sync and resolve issues. OR 2. Check internet c... ⇲
 
Account issue

Password reset email not received

Fix: 1. Check spam/junk folder: Sometimes, password reset emails can end up in the spam or junk folder. Make sure to check there. OR 2. Wait a... ⇲
 
Support issue

Learning curve for new users

Fix: 1. Utilize help resources: Check if the app has a help section or FAQ that can guide new users through the basics. OR 2. Practice regular... ⇲
 
Customization issue

Limited customization for badges and artwork

Fix: 1. Use existing options creatively: While customization may be limited, try to use the available badges and artwork in unique combinations t... ⇲
 
Compatibility issue

No iPad-specific version

Fix: 1. Use the iPhone version on iPad: Download the iPhone version of S'moresUp on your iPad. It will run in compatibility mode, which may not b... ⇲
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 what users are saying
Good experience
79.9%

Bad experience
12.6%

Neutral
7.4%

~ from our NLP analysis of 847 combined software ratings.

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 Private Data S'moresUp collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $4.99 No Ads, Unlimited Usage, Premium Features
  2. Yearly: $49.99 No Ads, Unlimited Usage, Premium Features