—— Run into issues on PURITY? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists. 2. Upda... ⇲
Fix: 1. Explore free features: Familiarize yourself with all the free features available in the app. Sometimes, users overlook functionalities th... ⇲
Fix: 1. Use alternative platforms: If viewing pictures and videos is essential, consider using other social or dating apps that offer this featur... ⇲
Fix: 1. Review purchase history: Go to your account settings and check your purchase history to confirm any charges. This can help identify any d... ⇲
Fix: 1. Refine your profile: Ensure your profile is complete and accurately reflects your interests. A well-crafted profile can attract better ma... ⇲
Fix: 1. Set a budget: Determine how much you are willing to spend on the app and stick to it. Avoid impulse purchases that may lead to overspendi... ⇲
Fix: 1. Report suspicious profiles: Use the app’s reporting feature to flag fake profiles or scammers. This helps improve the community and may l... ⇲
Fix: 1. Use in-app messaging: Utilize the app’s messaging feature to communicate with users instead of sharing personal contact information. This... ⇲
Fix: 1. Use in-app features: Utilize the app’s messaging and interaction features to build rapport before attempting to exchange information. 2.... ⇲
Fix: 1. Use FAQs: Check the app’s FAQ section or help center for common issues and solutions. This can often provide quick answers without needin... ⇲
Fix: 1. Avoid prohibited content: Ensure that your messages do not contain any words or phrases that may be flagged by the app’s filters. Stick t... ⇲
Fix: 1. Check settings: Go to your account settings and look for an option to deactivate or hide your profile. This may not delete it but can mak... ⇲
Fix: 1. Adjust photo settings: If you have control over the photos you upload, ensure they are sized correctly before uploading. Use photo editin... ⇲
Fix: 1. Prioritize your likes: Be selective about who you like. Focus on profiles that genuinely interest you rather than using all your likes at... ⇲
Fix: 1. Use location settings: Ensure your location services are enabled for the app. This may help the app suggest nearby users even without a d... ⇲
Fix: 1. Craft engaging messages: When reaching out to users, personalize your messages to spark interest. Mention something specific from their p... ⇲