fix problems on Grailed [iphone]

​

—— Run into issues on Grailed? Get help pending when official support gets back to you!

Grailed – Buy & Sell Fashion
Info:
company: Grailed, Inc
: https://www.grailed.com/about/contact
: www.grailed.com
Chat with our AI-based Grailed Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Delayed fund release for sellers

Fix: Ensure that your account is fully verified and that all necessary documentation is submitted to avoid delays in fund release. OR Check th... ⇲

High fees for sellers

Fix: Factor in the fees when pricing your items to ensure you still make a profit. Consider pricing slightly higher to cover the fees. OR Look... ⇲

Frequent issues with payment processing

Fix: Double-check your payment information in the app settings to ensure everything is correct and up to date. OR Try using a different paymen... ⇲

Slow payment processing

Fix: Check the payment method you are using; some methods may process faster than others. Consider switching to a faster option if available. O... ⇲

Funds hold for sellers is too long

Fix: Review the payment processing times in the app's help section to understand the expected timelines and plan accordingly. OR Consider usin... ⇲

Sellers face delays in receiving funds

Fix: Review the payment processing timelines in the app to set realistic expectations for when you will receive funds. OR Consider using a pay... ⇲
 
Security issue

Lack of seller protection

Fix: Use secure payment methods that offer buyer and seller protection, such as PayPal, to mitigate risks. OR Document all communications and... ⇲

Frequent scams by buyers

Fix: Only ship items after payment has been confirmed and avoid shipping to unverified addresses. OR Be cautious of buyers who rush the transa... ⇲

Buyers can easily scam sellers

Fix: Always use the platform's payment system to ensure that transactions are protected. Avoid direct payments or off-platform transactions. OR... ⇲

Poor tracking of suspicious sellers

Fix: Keep a record of any suspicious activity or sellers and report them through the app's reporting feature. OR Engage with the community to... ⇲

Buyers can easily dispute transactions

Fix: Provide clear and detailed descriptions of your items, including any flaws, to minimize disputes. OR Use tracking numbers for shipments t... ⇲

Inconsistent moderation of listings

Fix: Report any inappropriate listings you come across to help improve the moderation process. OR Stay informed about Grailed's policies and g... ⇲

Negative reviews can be left unjustly

Fix: Respond to negative reviews professionally and provide your side of the story in the comments section to clarify any misunderstandings. OR... ⇲
 
Support issue

Automated responses from support

Fix: When submitting a support request, be as detailed as possible to increase the chances of receiving a personalized response. OR Follow up... ⇲

Items can be removed without clear communication

Fix: Regularly check your email and app notifications for any updates or messages regarding your listings. OR Review the platform's policies o... ⇲

Unresponsive customer support

Fix: Utilize the FAQ section on the Grailed website to find answers to common questions. This can often resolve issues without needing to contact... ⇲

Difficulty in resolving disputes

Fix: Keep all communication within the Grailed platform to ensure there is a record of the dispute. OR Familiarize yourself with Grailed's dis... ⇲

Items removed without clear communication

Fix: Review Grailed's listing guidelines to ensure your items comply with their policies before posting. OR Check your email and app notificat... ⇲

Inability to contact support easily

Fix: Use the help center on the Grailed website to find answers to common issues before attempting to contact support. OR Join community forum... ⇲

Slow customer support response

Fix: Utilize the in-app support feature to submit your queries directly. This often prioritizes your request over email support. OR Check the... ⇲

Automated customer service responses

Fix: Be specific in your inquiries to the support system to increase the chances of receiving a relevant response. OR Use keywords related to... ⇲

Limited options for contacting support

Fix: Utilize the in-app chat feature if available, as it may provide quicker responses than email. OR Engage with the community forums or soci... ⇲
 
UI issue

Grailed interface is buggy

Fix: Clear the app cache by going to your iPhone settings, selecting 'General', then 'iPhone Storage', finding Grailed, and tapping 'Offload App'... ⇲
 
Updates issue

Poor user interface updates

Fix: Explore the app settings to customize your experience, such as adjusting notifications and layout preferences to improve usability. OR Re... ⇲
 
Glitches issue

Glitches in the app

Fix: Try clearing the app cache or reinstalling the app to resolve minor glitches. OR Ensure your device's operating system is up to date, as... ⇲
 
Customization issue

Limited editing tools for photos

Fix: Use external photo editing apps to enhance your images before uploading them to Grailed. OR Consider using a consistent background and li... ⇲

Difficulties in editing photos within the app

Fix: Use a photo editing app before uploading images to Grailed. Edit your photos to the desired quality and format before adding them to your li... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.5%

Bad experience
2.3%

Neutral
1.2%

~ from our NLP analysis of 121,914 combined software ratings.

 Switch to these Alternatives:
END.
Tradeblock - Sneaker Trading
Kith
SSENSE: Shop Designer Fashion
MR PORTER: Shop men’s fashion
Supreme
Depop | Buy & Sell Clothing
SERENEDE®
boohooMAN: Shop Men’s Clothing
LEGIT APP Authentication

 Private Data Grailed collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics