fix problems on VIP [iphone]

—— Run into issues on VIP? Get help pending when official support gets back to you!

VIP - KARMA

Info:

company: Vermont Information Processing, Inc

: http://public.vtinfo.com/

Chat with our AI-based VIP Support

🛠️ Common VIP Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Search bar does not function properly

Fix: 1. Restart the app: Close the VIP - KARMA app completely and then reopen it. This can often resolve temporary glitches. 2. Clear app cache:... ⇲

Unable to remove stops after adding

Fix: 1. Tap and hold on the stop you want to remove until a menu appears. Look for an option to delete or remove the stop. 2. If that doesn't wo... ⇲

Slow issue

VIP performance is slow

Fix: 1. Close other apps running in the background: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open app... ⇲

Customization issue

Colorblind accessibility issues with pin maps

Fix: 1. Check the app settings for any accessibility options. Some apps have features that allow you to change color schemes or enable high-contr... ⇲

UI issue

Cannot view additional photos

Fix: 1. Ensure you have a stable internet connection, as additional photos may require data to load. 2. Try refreshing the page or section where... ⇲

Bugs issue

Reports submit multiple times or not at all

Fix: 1. Ensure you have a stable internet connection when submitting reports. A weak connection can cause multiple submissions or failures. 2. A... ⇲

Crashes issue

VIP crashes upon reopening

Fix: 1. Restart your iPhone to clear any temporary issues that may be causing the app to crash. 2. Uninstall and reinstall the app: Press and ho... ⇲

Latest version crashes constantly

Fix: 1. Uninstall the latest version and revert to a previous version if possible. You can do this by deleting the app and reinstalling an older... ⇲

Downloads issue

iDig reports fail to download

Fix: 1. Ensure you have a stable internet connection, as downloading reports requires data. 2. Try restarting the app and attempting the downloa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

57.7%

Good experience

38.5%

Neutral

3.8%

~ from our NLP analysis of 26 combined software ratings.

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Private Data VIP collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics