fix problems on Pure 1 [iphone]

—— Run into issues on Pure 1? Get help pending when official support gets back to you!

Pure 1

Info:

company: Pure Storage

: https://pure1.purestorage.com/support

: www.purestorage.com

Chat with our AI-based Pure 1 Support

🛠️ Common Pure 1 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No longer works

Fix: 1. Restart the App: Close the Pure 1 app completely by swiping it away from the app switcher. Then, reopen the app to see if it functions pr... ⇲

Spinning wheel

Fix: 1. Check Internet Connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. You can test this by opening a web... ⇲

UI issue

Charts cannot be full screened

Fix: 1. Check App Settings: Look for a settings option within the Pure 1 app that may allow you to toggle full-screen mode for charts. This could... ⇲

Support issue

Cannot enable remote support through the app

Fix: 1. Check App Permissions: Ensure that the Pure 1 app has the necessary permissions to access your device's settings. Go to Settings > Privac... ⇲