fix problems on Big Game Coverage [iphone]

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—— Run into issues on Big Game Coverage? Get help pending when official support gets back to you!

Big Game Coverage
Info:
company: Graham Media Group, Inc
: https://www.ksat.com/
: www.ksat.com
Chat with our AI-based Big Game Coverage Support
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Bugs issue

games disappear from app during live stream

Fix: 1. Refresh the app by pulling down on the screen to reload the content. 2. Check if there are any filters applied that might be hiding certa... ⇲

scores only show visiting team scores

Fix: 1. Check the app settings to see if there is an option to toggle between home and visiting team scores. 2. If there is no such option, try r... ⇲

inability to see home team scores

Fix: 1. Check the app settings to see if there is an option to toggle between home and visiting team scores. 2. Refresh the app by pulling down o... ⇲
 
Updates issue

scores not updated timely

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can delay score updates. 2. Refresh the app periodically to see... ⇲

slow updates for scores

Fix: 1. Ensure your internet connection is stable. A weak connection can delay score updates. 2. Refresh the app periodically to see if scores up... ⇲

final stats needed

Fix: 1. Check if the app has a dedicated section for final stats. Look for tabs or menus that might contain this information. 2. Refresh the app... ⇲

no updated scores during games

Fix: 1. Ensure your internet connection is stable. A weak connection can delay score updates. 2. Refresh the app periodically to see if scores up... ⇲
 
Network issue

access to games goes in and out

Fix: 1. Ensure your internet connection is stable. If you're on Wi-Fi, try switching to cellular data or vice versa. 2. Restart the app and check... ⇲
 
Slow issue

site runs slow

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage, selecting Big Game Coverage, and choosing 'Offload App'. 2. Restart... ⇲
 
Video issue

audio without video display

Fix: 1. Check if the app has a video playback option that may have been accidentally turned off. Look for a play button or video toggle. 2. Resta... ⇲

lack of video highlights

Fix: 1. Check if the app has a dedicated section for video highlights. Look for tabs or menus that might contain this information. 2. Refresh the... ⇲
 
Audio issue

no volume

Fix: 1. Check if your iPhone is in silent mode. Flip the switch on the side of your iPhone to turn off silent mode. 2. Ensure that the volume is... ⇲
 
Customization issue

teams not grouped by class & division

Fix: 1. Check the app settings to see if there is an option to filter or group teams by class and division. 2. Refresh the app to see if the team... ⇲
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 what users are saying
Good experience
91.5%

Bad experience
6.8%

Neutral
1.7%

~ from our NLP analysis of 1,356 combined software ratings.

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 Private Data Big Game Coverage collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics