fix problems on Woonerf [iphone]

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—— Run into issues on Woonerf? Get help pending when official support gets back to you!

Woonerf - Hartford Parking
Info:
company: Hartford Parking Authority
: https://www.passportparking.com/support/
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Location issue

No location awareness for parking zones

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services. Ensure that Location Services are turned on and that Woonerf has... ⇲
 
Settings issue

Defaults to maximum parking time

Fix: 1. Adjust Settings: Check if there is an option in the app settings to change the default parking time. If available, set it to your preferr... ⇲

Limited parking time options

Fix: 1. Review App Settings: Check if there are settings within the app that allow you to customize your parking time options. 2. Use Alternativ... ⇲
 
UI issue

Inability to extend session easily

Fix: 1. Check for Extension Option: When you are nearing the end of your parking session, look for an option within the app to extend your sessio... ⇲

No map feature for zone selection

Fix: 1. Use External Maps: As a workaround, use a mapping app (like Google Maps or Apple Maps) to locate parking zones in your area. Look for sig... ⇲
 
Payments issue

Higher fees compared to meters

Fix: 1. Compare Rates: Before parking, check the rates of nearby parking meters and compare them with the app's fees. If the app is consistently... ⇲

No support for Apple Pay

Fix: 1. Use Alternative Payment Methods: If Apple Pay is not supported, consider using a credit or debit card linked to your account for payments... ⇲

Error messages during payment

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when attempting to make a payment. Switch between Wi-Fi and cellu... ⇲

Inability to transfer payment between zones

Fix: 1. Check App Features: Review the app’s features to see if there is an option to transfer payments between zones. If not, you may need to en... ⇲
 
Accessibility issue

No visibility for disabled parking

Fix: 1. Check Local Regulations: Research local regulations regarding disabled parking to find designated areas. 2. Use External Resources: Look... ⇲
 
Bugs issue

Inconsistent zone numbers

Fix: 1. Verify with Local Signs: Always check the physical parking signs in the area for the correct zone number before parking. 2. Report Incon... ⇲
 
Updates issue

Woonerf has not been updated in years

Fix: 1. Check for Updates: Regularly check the App Store for any updates to the Woonerf app. If no updates are available, consider using alternat... ⇲
 
Account issue

Difficulties with account setup

Fix: 1. Follow Setup Instructions: Carefully follow the account setup instructions provided in the app. Ensure you are entering all required info... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
11.1%

Neutral
0.5%

~ from our NLP analysis of 190 combined software ratings.

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 Private Data Woonerf collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location