fix problems on The UrSafe App [iphone]

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—— Run into issues on The UrSafe App? Get help pending when official support gets back to you!

The UrSafe App
Info:
company: UrSafe Technologies
: https://ursafe.zendesk.com/
: ursafe.com
Chat with our AI-based The UrSafe App Support
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Glitches issue

Glitches during setup

Fix: If you encounter glitches during setup, first ensure that you have the latest version of the app installed. Go to the App Store, search for... ⇲
 
Notifications issue

Inconsistent notifications

Fix: To address inconsistent notifications, check your notification settings for the app. Go to 'Settings' > 'Notifications' > 'UrSafe' and ensur... ⇲

Location notifications are excessive

Fix: To manage excessive location notifications, go to 'Settings' > 'Privacy' > 'Location Services' and adjust the settings for UrSafe. You can s... ⇲
 
Security issue

SOS feature activates automatically

Fix: Check the settings within the app for the SOS feature. There may be sensitivity settings that you can adjust to prevent accidental activatio... ⇲

The UrSafe App does not recognize safe words

Fix: If the app is not recognizing safe words, ensure that you are pronouncing them clearly and that the microphone is functioning properly. You... ⇲
 
Registration issue

Registration process fails

Fix: If the registration process fails, ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲
 
Permissions issue

Photo upload permission issues

Fix: To resolve photo upload permission issues, go to 'Settings' > 'Privacy' > 'Photos' and ensure that UrSafe has permission to access your phot... ⇲
 
Payments issue

Inaccurate pricing for purchases

Fix: If you notice inaccurate pricing, first check for any updates to the app that may address pricing issues. Go to the App Store and see if an... ⇲
 
Network issue

Emergency calls do not connect to 911

Fix: If emergency calls are not connecting, first ensure that your device has a strong cellular signal. If the signal is weak, try moving to a di... ⇲
 
Support issue

No customer support available

Fix: If customer support is unavailable, check the app for any FAQ or help sections that may provide guidance on common issues. Often, apps inclu... ⇲
 
UI issue

Vibration feedback not available

Fix: To enable vibration feedback, check your device's settings. Go to 'Settings' > 'Sounds & Haptics' and ensure that 'Vibrate on Ring' and 'Vib... ⇲
 
Compatibility issue

Limited smartwatch compatibility

Fix: To maximize compatibility, ensure that your smartwatch is updated to the latest firmware. Check the manufacturer's website for any updates t... ⇲
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 what users are saying
Good experience
75.0%

Bad experience
25.0%

Neutral
0.0%

~ from our NLP analysis of 36 combined software ratings.

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 Private Data The UrSafe App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Ursafe Premium: $4.99 Get access to premium features
  2. Ursafe Single Use: $0.99 Use premium features for 24 hours only
  3. Ursafe Premium Plus: $7.99 Get Access to Premium Plus Features
  4. Ursafe Premium No Free Trial: $4.99 Ursafe Premium No Free Trial for user
  5. Ursafe Premium Plus Single Use: $7.99 Use premium plus features for 24 hours only