fix problems on Salt Lake County Library [iphone]

—— Run into issues on Salt Lake County Library? Get help pending when official support gets back to you!

Salt Lake County Library

Info:

company: Salt Lake County Library Services

: http://www.slcolibrary.org

Chat with our AI-based Salt Lake County Library Support

🛠️ Common Salt Lake County Library Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Salt Lake County Library needs updates

Fix: Check the App Store for any available updates for the Salt Lake County Library app. Open the App Store, tap on your profile icon at the top... ⇲

unable to change home library

Fix: Open the app and navigate to the settings or account section. Look for an option labeled 'Home Library' or 'Library Settings'. If available,... ⇲

Bugs issue

loan history is empty

Fix: Ensure you are logged into the correct account associated with your library card. Check the account settings to confirm you are using the ri... ⇲

Salt Lake County Library is unusable

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

bugs and glitches worsen with updates

Fix: If you notice new bugs after an update, try clearing the app's cache. Go to Settings > General > iPhone Storage, find the Salt Lake County L... ⇲

Salt Lake County Library requires frequent restarts

Fix: If the app requires frequent restarts, ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unn... ⇲

Account issue

difficult to switch between family accounts

Fix: Log out of the current account by going to the account settings and selecting 'Log Out'. Then log in with the other family member's credenti... ⇲

does not remember library card

Fix: Check the app settings to see if there is an option to save your library card information. If not, you may need to enter it each time you lo... ⇲

error when accessing account

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct library card number and PIN/password. OR If yo... ⇲

does not store library card information

Fix: Check the app settings to see if there is an option to enable saving your library card information. If not, you may need to enter it each ti... ⇲

inconvenient to enter card number every time

Fix: If the app does not save your card number, consider using a password manager to store it securely for easy access. OR Check if there is a... ⇲

Customization issue

no wish list feature

Fix: If the app lacks a wish list feature, consider using a note-taking app to manually track books you wish to borrow in the future. OR Alter... ⇲

Slow issue

slow performance

Fix: Close any background apps that may be using up resources. Double-click the home button (or swipe up from the bottom) and swipe away apps you... ⇲

Loading issue

search results fail to load

Fix: Ensure you have a stable internet connection. If the connection is weak, try moving closer to your router or switching to a different networ... ⇲

search details do not load

Fix: Try refreshing the search results by pulling down on the screen. This can sometimes help load the details. OR If the issue persists, clos... ⇲

Freezing issue

Salt Lake County Library frequently freezes

Fix: Force close the app and reopen it. If it continues to freeze, consider restarting your iPhone to clear any temporary glitches. OR Check f... ⇲

Syncing issue

lists from website not available in app

Fix: If lists are not syncing, try logging out of the app and logging back in to refresh the data. OR As a workaround, access the library's we... ⇲

Payments issue

cannot pay fines or change passwords in app

Fix: If these features are not available in the app, visit the library's website using a mobile browser to manage your account and pay fines. O... ⇲

UI issue

does not show due items clearly

Fix: Check the account section of the app for a 'Due Items' or 'Loans' tab. If it’s not clear, consider using the library's website for a more de... ⇲

landscape mode display issues

Fix: If the app does not display correctly in landscape mode, try rotating your device to see if it adjusts. If not, check for updates that may a... ⇲

Glitches issue