fix problems on Patient Rewards Hub [iphone]

​

—— Run into issues on Patient Rewards Hub? Get help pending when official support gets back to you!

Patient Rewards Hub
Info:
company: PracticeGenius LLC
: https://userhelp.patientrewardshub.com
Chat with our AI-based Patient Rewards Hub Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Internet connection errors

Fix: Check your internet connection by trying to load a website in Safari. If it doesn't load, reset your Wi-Fi router or switch to cellular data... ⇲

Network failure when accessing shop

Fix: Check your internet connection and try switching between Wi-Fi and cellular data to see if the issue persists. OR If the network is stabl... ⇲
 
Glitches issue

Patient Rewards Hub glitches preventing access to features

Fix: Force close the app and restart it. If the problem continues, uninstall the app and reinstall it from the App Store to ensure you have the l... ⇲
 
Screen issue

Patient Rewards Hub does not fit iPhone X screen

Fix: Check if there is an update available for the app that may address screen compatibility issues. Go to the App Store, tap on your profile ico... ⇲
 
Slow issue

Slow and laggy performance

Fix: Close any unnecessary background apps to free up memory. Swipe up from the bottom of the screen (or double-click the home button) and swipe... ⇲
 
UI issue

Shop button missing

Fix: Check if the app is updated to the latest version. Go to the App Store and see if there is an update available for Patient Rewards Hub. OR... ⇲
 
Tracking issue

No tracking information for gift cards

Fix: Check if the app has a dedicated section for gift card tracking. If not, try logging out and back in to refresh your account information.... ⇲
 
Loading issue

Content restrictions prevent app loading

Fix: Check your device's content restrictions by going to Settings > Screen Time > Content & Privacy Restrictions. Ensure that the app is allowed... ⇲
 
Login issue

Frequent sign-out issues

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Crashes issue

Patient Rewards Hub crashes when uploading photos

Fix: Check if the app has permission to access your photos. Go to Settings > Privacy > Photos and ensure that Patient Rewards Hub is allowed acce... ⇲
 
Bugs issue

Hyphenated names not recognized

Fix: Try entering your name without the hyphen to see if the app accepts it. If it does, consider using this format until the app is updated to r... ⇲
 
Gameplay issue

Limited games and points for participation

Fix: Check for any updates or announcements within the app regarding new games or point systems. Sometimes, features are temporarily limited duri... ⇲
 
Compatibility issue

Cannot access games or prizes on multiple devices

Fix: Ensure that you are logged into the same account on all devices. This is crucial for syncing your progress and access to games and prizes.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
75.3%

Bad experience
17.1%

Neutral
7.6%

~ from our NLP analysis of 462 combined software ratings.

 Switch to these Alternatives:
MyGabb
Gabb Messenger
Bunk1
Scouting
Securly Home
DanceStudio-Pro Portal
Gospel Living
Carpool Kids: Family Calendar
RAISE365
GizmoHub

 Private Data Patient Rewards Hub collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics