fix problems on Casualx [iphone]

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—— Run into issues on Casualx? Get help pending when official support gets back to you!

Casualx: Hookup Dating App
Info:
company: TRUE DATING APPS LTD
: https://www.casualx.app/contact.html
Chat with our AI-based Casualx Support
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Crashes issue

Casualx crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Casualx, and check if an update is available. Updates... ⇲
 
Gameplay issue

Daily swipe limit

Fix: To manage the daily swipe limit, consider using the app during peak hours when more users are active. This increases your chances of matchin... ⇲

Limited free features

Fix: Maximize the use of the available free features by being strategic in your swipes and messages. Focus on quality interactions rather than qu... ⇲
 
Bugs issue

Blind date feature ignores filters

Fix: Double-check your filter settings before using the blind date feature. Make sure all your preferences are correctly set to ensure they are a... ⇲

Poor matching algorithm

Fix: Take the time to fill out your profile completely and accurately. The more information you provide, the better the algorithm can match you w... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help reduce confusion over time. OR... ⇲
 
Account issue

No option to deactivate account

Fix: If you want to take a break from the app, consider simply uninstalling it from your device. This will effectively deactivate your account un... ⇲

Difficult account deletion process

Fix: Look for an account management or privacy section in the app settings where you might find options for account deletion. Follow the prompts... ⇲
 
Loading issue

Inability to refresh swipes

Fix: Try closing the app completely and reopening it. This can sometimes refresh the content and allow new profiles to appear. OR If refreshin... ⇲
 
Security issue

Fake profiles

Fix: Be cautious and look for signs of fake profiles, such as generic photos or profiles with little information. Report any suspicious accounts... ⇲
 
Search issue

No search criteria for distance

Fix: Check if there are any settings in the app that allow you to set a preferred distance range. If not, consider using the app's location featu... ⇲

Few local users available

Fix: Expand your search radius in the app settings if possible. This may help you connect with users who are not immediately local but are still... ⇲
 
Network issue

Network issues

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. Restart your router or... ⇲
 
Uploads issue

Inability to upload pictures

Fix: Check the app permissions in your iPhone settings to ensure that Casualx has access to your photo library. Go to Settings > Privacy > Photos... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.0%

Bad experience
14.3%

Neutral
6.7%

~ from our NLP analysis of 3,241 combined software ratings.

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 Private Data Casualx collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. One-month Subscription: $15.99 1-month premium membership
  2. Three-month Subscription: $36.99 3-month premium membership
  3. Six-month Subscription: $55.99 6-month premium membership