fix problems on Auto Captions [iphone]

—— Run into issues on Auto Captions? Get help pending when official support gets back to you!

Auto Captions: Video Threads

Info:

company: Daud Modan

: https://sites.google.com/view/highteqsolutions/support

Chat with our AI-based Auto Captions Support

🛠️ Common Auto Captions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Captions stretch off the screen

Fix: Check the caption settings in the app. Go to the settings menu and look for options related to caption size or text alignment. Adjust these... ⇲

Captions move to the bottom after editing

Fix: After editing, manually reposition the captions. Tap on the caption text and drag it back to the desired location on the screen. Ensure to s... ⇲

Crashes issue

Auto Captions crashes after downloading video

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check the available space. If stor... ⇲

Bugs issue

Copy placement does not save

Fix: After placing the copy, make sure to save your project before exiting. Look for a 'Save' button or option in the menu and confirm that your... ⇲

Auto captions cannot be edited

Fix: Check if there is an option to enable editing for auto-generated captions in the settings. If available, toggle this option on to allow edit... ⇲

Projects do not save

Fix: Make sure to regularly save your projects while working. Look for a 'Save' option in the menu and use it frequently to avoid losing progress... ⇲

Payments issue

Words generation fails after payment

Fix: Ensure that your payment was processed successfully. Check your payment method and transaction history to confirm. If the payment is confirm... ⇲

No refund request function

Fix: Review the app's terms of service or user agreement to understand the refund policy. If a refund is not directly available through the app,... ⇲

Video issue

Video quality is lowered

Fix: Check the export settings before saving the video. Ensure that the resolution and quality settings are set to the highest available options.... ⇲

Downloads issue

Issues with exporting

Fix: Ensure that your device has a stable internet connection if the export requires online processing. If the connection is weak, try switching... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Bad experience

5.3%

Neutral

2.2%

~ from our NLP analysis of 228 combined software ratings.

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Private Data Auto Captions collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Captions Premium Monthly: $9.99 Captions Premium Monthly
Captions Premium Weekly: $4.99 Captions Premium Weekly
Captions Premium Yearly: $49.99 Captions Premium Yearly
Captions Premium Lifetime: $69.99 Captions Premium Lifetime