fix problems on CoinGlass [iphone]

—— Run into issues on CoinGlass? Get help pending when official support gets back to you!

CoinGlass - Bitcoin & Crypto

Info:

company: Coinglass Technology Co., Limited

: https://www.coinglass.com

: www.coinglass.com

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🛠️ Common CoinGlass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Alerts feature not working

Fix: 1. Check Notification Settings: Go to your iPhone's Settings > Notifications > CoinGlass. Ensure that notifications are enabled and that the... ⇲

Slow navigation between coins

Fix: 1. Clear Cache: Go to the app settings and look for an option to clear cache or data. This can help improve performance by removing unnecess... ⇲

Loading issue

Live chart occasionally fails

Fix: 1. Refresh the Chart: Tap the refresh button on the chart screen to reload the data. This can often resolve temporary loading issues. 2. Che... ⇲

Indicators not loading on iPad

Fix: 1. Check Compatibility: Ensure that your iPad is compatible with the version of CoinGlass you are using. Some features may not be available... ⇲

UI issue

Zoom functionality on heat map broken

Fix: 1. Use Pinch Gesture: Ensure you are using the correct pinch gesture to zoom in and out. Place two fingers on the screen and move them apart... ⇲

Chinese/Asian symbols appearing in English interface

Fix: 1. Change Language Settings: Go to your iPhone's Settings > General > Language & Region. Ensure that your preferred language is set to Engli... ⇲

Glitches issue

Liquidity map glitches and freezes

Fix: 1. Refresh the Liquidity Map: Look for a refresh button on the liquidity map screen and tap it to reload the data. 2. Clear App Cache: Go to... ⇲

Compatibility issue

CoinGlass not compatible with iPad screen

Fix: 1. Check for Updates: Ensure you have the latest version of CoinGlass, as updates may improve compatibility with iPad screens. 2. Use Compat... ⇲

Bugs issue

Favorites function not working

Fix: 1. Toggle Favorites Off and On: Go to the favorites section in CoinGlass, remove a favorite, and then add it back to refresh the function. 2... ⇲