fix problems on Gold Live! Gold Price, Silver [iphone]

—— Run into issues on Gold Live! Gold Price, Silver? Get help pending when official support gets back to you!

Gold Live! Gold Price, Silver

Info:

company: Kitco Metals Inc

: https://www.kitco.com/

: www.kitco.com

Chat with our AI-based Gold Live! Gold Price, Silver Support

🛠️ Common Gold Live! Gold Price, Silver Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Historical price charts stopped working

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon at the top right, and scroll down to see if Gold Live! has an update... ⇲

Scrolling required to view key information

Fix: 1. Adjust the layout settings: Check if the app has a settings menu that allows you to change the layout or view options. Look for options l... ⇲

Audio issue

Audio feed cuts off on iPhone

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching networks... ⇲

Videos autoplay at last volume setting

Fix: 1. Adjust app settings: Look for a settings menu within the app that may allow you to disable autoplay or set a default volume for videos. 2... ⇲

No sound on news videos

Fix: 1. Check volume settings: Ensure that your device's volume is turned up and that 'Silent Mode' is off. 2. Restart the app: Close the app com... ⇲

Customization issue

No option to increase font sizes

Fix: 1. Use iPhone's accessibility settings: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size. T... ⇲

Widget customization limited

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include new customization options. 2. Explore widge... ⇲

Notifications issue

Missed notifications difficult to manage

Fix: 1. Check notification settings: Go to Settings > Notifications > Gold Live! and ensure that notifications are enabled. Adjust the alert styl... ⇲

Price notifications cannot be turned off

Fix: 1. Check notification settings: Go to Settings > Notifications > Gold Live! and adjust the settings to disable price notifications. 2. Look... ⇲

Video issue

News articles automatically play videos

Fix: 1. Look for settings in the app: Check if there is an option to disable autoplay for videos in the news section of the app. 2. Use Wi-Fi onl... ⇲

Features issue

No palladium and rhodium in value calculator

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. 2. Use alternative calculators... ⇲

Bugs issue

Graphs not appearing for commodities

Fix: 1. Refresh the app: Close and reopen the app to see if the graphs load properly. 2. Check your internet connection: Ensure you have a stable... ⇲

Updates issue

Mining news updates infrequent

Fix: 1. Check news settings: Look for settings in the app that allow you to customize the frequency of news updates. 2. Follow external sources:... ⇲

Certain features grayed out after update

Fix: 1. Restart the app: Close the app completely and reopen it to see if the features become available. 2. Check for updates: Ensure you have th... ⇲

Rhodium chart not updating

Fix: 1. Refresh the app: Close and reopen the app to see if the rhodium chart updates. 2. Check your internet connection: Ensure you have a stabl... ⇲

UI issue

No exit option on graph screen

Fix: 1. Use the home button: If your iPhone has a home button, press it to exit the graph screen. If not, swipe up from the bottom of the screen... ⇲

Back arrow not functioning

Fix: 1. Restart the app: Close the app completely and reopen it to see if the back arrow starts functioning again. 2. Check for updates: Ensure y... ⇲

Battery issue

Gold Live! Gold Price, Silver drains battery in background

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Gold Live! to prevent it from using b... ⇲

Compatibility issue

Stopped working on Apple Watch

Fix: 1. Restart both devices: Restart your iPhone and Apple Watch to refresh their connections. 2. Check for updates: Ensure both your iPhone and... ⇲