fix problems on Sarasota Herald Tribune [iphone]

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Sarasota Herald Tribune
Info:
company: Gannett
: https://help.heraldtribune.com
: www.heraldtribune.com
Chat with our AI-based Sarasota Herald Tribune Support
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Loading issue

Inconsistent article access

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Ads issue

Ads disrupt reading

Fix: 1. Upgrade to Premium: If the app offers a premium subscription that removes ads, consider upgrading to enhance your reading experience. 2.... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it’s slow, try resetting your router or switching to a d... ⇲
 
UI issue

Shadow overlay on pages

Fix: 1. Restart the App: Close and reopen the app to see if the shadow overlay issue resolves itself. 2. Adjust Display Settings: Go to your iPho... ⇲

Small print size

Fix: 1. Adjust Text Size: Go to iPhone Settings > Display & Brightness > Text Size and adjust the slider to increase text size. This may affect t... ⇲
 
Account issue

Subscription management issues

Fix: 1. Access Subscription Settings: Go to your iPhone Settings > [Your Name] > Subscriptions. Here, you can manage your Sarasota Herald Tribune... ⇲

Inability to control subscription via app

Fix: 1. Use iPhone Settings: Go to Settings > [Your Name] > Subscriptions to manage your subscription directly from your iPhone. 2. Check App Set... ⇲
 
Bugs issue

Repeated articles

Fix: 1. Refresh the App: Close the app and reopen it to refresh the content feed. This can help in loading new articles instead of repeated ones.... ⇲

Frequent bugs

Fix: 1. Update the App: Regularly check for updates in the App Store to ensure you have the latest bug fixes. 2. Clear Cache: Offload the app to... ⇲
 
Notifications issue

Notifications not always relevant

Fix: 1. Adjust Notification Settings: Go to the app settings and customize your notification preferences to receive alerts only for topics of int... ⇲
 
Content issue

Limited access to puzzles

Fix: 1. Check Subscription Level: Ensure that your subscription level includes access to puzzles. If not, consider upgrading your subscription. 2... ⇲

Limited local news coverage

Fix: 1. Customize News Preferences: Check if the app allows you to customize your news feed to prioritize local news. Look for settings related t... ⇲

Inability to view unread articles

Fix: 1. Check App Settings: Look for a section in the app that allows you to filter or view unread articles. This may be under a 'My Articles' or... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if the app has a help or support section where you can find FAQs or submit inquiries directly. 2. Look for Onli... ⇲
 
Freezing issue

Sarasota Herald Tribune locks up

Fix: 1. Force Close the App: Double-tap the home button and swipe up on the Sarasota Herald Tribune app to close it. Reopen the app to see if it... ⇲
 
Network issue

Bad gateway errors

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
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 what users are saying
Good experience
77.7%

Bad experience
17.4%

Neutral
4.9%

~ from our NLP analysis of 803 combined software ratings.

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 Private Data Sarasota Herald Tribune collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Herald-Tribune monthly: $24.99 Enjoy the latest news with a subscription!
  2. Herald Tribune annual: $69.99 Get a year of the best local news!
  3. Subscription: $24.99 Monthly rate
  4. Annual Digital Subscription: $19.99 Enjoy the latest news with a subscription!