fix problems on DXJ [iphone]

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—— Run into issues on DXJ? Get help pending when official support gets back to you!

DXJ
Info:
company: rXperius
: https://rxperius.com/#contact
Chat with our AI-based DXJ Support
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Support issue

Customer service is unresponsive

Fix: Try reaching out through different channels. If the app has a support email, use that. Additionally, check if they have social media account... ⇲
 
Payments issue

Payout amount reduced from $3 to $1

Fix: Review the app's terms and conditions or any recent updates to their payout structure. This information is often found in the app or on thei... ⇲

Retroactive reduction of earnings

Fix: Keep a detailed record of your earnings and any surveys completed. If you notice discrepancies, document them and check if the app has a fea... ⇲

Inconsistent payment processing

Fix: Check your internet connection. A weak or unstable connection can affect payment processing. Ensure you are connected to a reliable Wi-Fi ne... ⇲
 
Crashes issue

DXJ frequently crashes or fails to open

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the DXJ app off the screen.... ⇲
 
Notifications issue

Notifications for surveys but no surveys available

Fix: Check your notification settings for the app. Go to Settings > Notifications > DXJ and ensure that notifications are enabled. Sometimes, not... ⇲
 
Verification issue

Issues with scanning ID for verification

Fix: Ensure that you are in a well-lit area when scanning your ID. Poor lighting can affect the camera's ability to capture the image clearly. If... ⇲
 
Updates issue

DXJ does not function properly after updates

Fix: After an update, it’s often helpful to restart your iPhone. This can help clear any temporary glitches that may have occurred during the upd... ⇲
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 what users are saying
Bad experience
70.6%

Good experience
20.6%

Neutral
8.8%

~ from our NLP analysis of 34 combined software ratings.

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 Private Data DXJ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data