fix problems on KIRO 7 News App- Seattle Area [iphone]

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—— Run into issues on KIRO 7 News App- Seattle Area? Get help pending when official support gets back to you!

KIRO 7 News App- Seattle Area
Info:
company: Cox Media Group
: http://www.kiro7.com/station/about-us/heres-how-to-contact-kiro-7-news/27482730
: www.kiro7.com
Chat with our AI-based KIRO 7 News App- Seattle Area Support
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Notifications issue

Notifications do not link to specific articles

Fix: 1. Check Notification Settings: Go to Settings > Notifications > KIRO 7 News App. Ensure that notifications are enabled and check if there a... ⇲

Irrelevant notifications

Fix: 1. Customize Notification Settings: Go to Settings > Notifications > KIRO 7 News App and adjust the types of notifications you receive to be... ⇲
 
Ads issue

Excessive ads before news stories

Fix: 1. Check for an Ad-Free Subscription: Some apps offer a premium version that removes ads. Check the app settings to see if this option is av... ⇲

Ads interrupt live stream

Fix: 1. Check for Ad-Free Options: Look for a subscription option within the app that may allow you to watch without interruptions from ads. 2. U... ⇲
 
Search issue

No search function for articles

Fix: 1. Use External Search Engines: If the app lacks a search function, use a web browser to search for specific articles by typing 'site:kiro7.... ⇲
 
UI issue

Inability to view in landscape mode

Fix: 1. Check Device Orientation Lock: Ensure that your device's orientation lock is off. Swipe down from the top-right corner to access the Cont... ⇲

Auto-scrolling issues

Fix: 1. Disable Auto-Scroll: Check the app settings to see if there is an option to disable auto-scrolling. If not, try scrolling manually to avo... ⇲

No back button functionality

Fix: 1. Use the Home Button: If the back button is not functioning, use the home button to exit the current screen and navigate back to the main... ⇲

KIRO 7 News App- Seattle Area does not support easy navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and navigation options. Look for menus or tabs th... ⇲

Poor user interface design

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features. Sometimes, adjusting to a new inter... ⇲
 
Content issue

Incomplete news articles

Fix: 1. Refresh the App: Pull down on the news feed to refresh the content. This may load the complete articles. 2. Check Internet Connection: En... ⇲

Duplicate news stories

Fix: 1. Refresh the App: Pull down to refresh the news feed, which may help eliminate duplicates. 2. Clear App Cache: Offload the app in Settings... ⇲

Overly biased reporting

Fix: 1. Diversify News Sources: To get a more balanced view, consider using multiple news apps or websites to compare reporting on the same stori... ⇲
 
Customization issue

Small font size

Fix: 1. Adjust Device Font Size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size for all apps,... ⇲
 
Syncing issue

KIRO 7 News App- Seattle Area fails to refresh news

Fix: 1. Pull to Refresh: Try pulling down on the news feed to manually refresh the content. 2. Check Internet Connection: Ensure you have a stabl... ⇲
 
Network issue

Error messages about network connection

Fix: 1. Check Your Internet Connection: Ensure you are connected to Wi-Fi or cellular data. Try switching between the two to see if the issue per... ⇲
 
Loading issue

Inconsistent loading of stories

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Updates issue

Lack of timely updates

Fix: 1. Refresh the App: Pull down on the news feed to manually refresh the content and check for the latest updates. 2. Check Internet Connectio... ⇲
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 what users are saying
Good experience
87.9%

Bad experience
6.6%

Neutral
5.5%

~ from our NLP analysis of 11,774 combined software ratings.

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 Private Data KIRO 7 News App- Seattle Area collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics