fix problems on LunarCrush [iphone]

—— Run into issues on LunarCrush? Get help pending when official support gets back to you!

LunarCrush

Info:

company: LunarCrush, Inc

: https://lunarcrush.com/faq

: lunarcrush.com

Chat with our AI-based LunarCrush Support

🛠️ Common LunarCrush Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

difficult to maneuver within the environment

Fix: Familiarize yourself with the app's layout by spending some time exploring each section. Use the tutorial or help section if available to un... ⇲

LunarCrush does not return to Home Screen after restart

Fix: After restarting the app, try manually navigating to the Home Screen by tapping the Home icon or the equivalent button in the app. If this d... ⇲

Navigation issue

navigation issues when going back to previous screens

Fix: Use the back button or gesture to return to the previous screen. If this is not functioning properly, try closing the app completely and reo... ⇲

Gameplay issue

confusing rewards system

Fix: Take time to read through any available documentation or FAQs regarding the rewards system. Understanding the criteria for earning rewards c... ⇲

Network issue

backend server issues

Fix: Check your internet connection to ensure it is stable. If the app is experiencing server issues, try using it during off-peak hours when ser... ⇲

Crashes issue

LunarCrush crashes during login

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the password recovery option. Additionally... ⇲

LunarCrush crashes on iPad rotation

Fix: Check for any available updates for the app and your iPad's iOS version. Keeping both updated can resolve compatibility issues. OR If the... ⇲

iOS version crashes on open

Fix: Ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update to check for updates. OR If the app cra... ⇲

UI issue

news on dashboard does not open

Fix: Check your internet connection to ensure it is stable. If the news section is not loading, try refreshing the dashboard or restarting the ap... ⇲

dashboard only shows last added portfolio coin

Fix: Try refreshing the dashboard or navigating to different sections of the app to see if the other portfolio coins appear. Sometimes, a simple... ⇲

Bugs issue

metrics tab not working

Fix: Try refreshing the app or navigating away from the metrics tab and returning to it. This can sometimes resolve temporary glitches. OR If... ⇲

LunarCrush unusable due to bugs

Fix: Ensure that you are using the latest version of the app. Check the App Store for updates and install them if available. Restart your device... ⇲

Security issue

forced email verification every time

Fix: Check your account settings to see if there is an option to disable email verification or to verify your email address properly to avoid rep... ⇲

login issues with email recognition

Fix: Double-check that you are entering your email correctly, including any uppercase or lowercase letters. If you have multiple accounts, ensure... ⇲

keeps logging out

Fix: Check your app settings for any session timeout settings that may be causing the app to log you out. Adjust these settings if possible. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.9%

Bad experience

36.6%

Neutral

8.5%

~ from our NLP analysis of 71 combined software ratings.

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Private Data LunarCrush collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Identifiers
- Usage Data