fix problems on SimobiPlus [iphone]

—— Run into issues on SimobiPlus? Get help pending when official support gets back to you!

SimobiPlus

Info:

company: Bank Sinarmas

: https://www.banksinarmas.com

Chat with our AI-based SimobiPlus Support

🛠️ Common SimobiPlus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to log in due to high traffic error

Fix: Try logging in during off-peak hours. High traffic usually occurs during business hours, so attempt to access the app early in the morning o... ⇲

Frequent login failures

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Bugs issue

Transfer schedule feature not functioning

Fix: Restart the app. Close SimobiPlus completely and then reopen it to see if the transfer schedule feature becomes available. OR Check for a... ⇲

Security issue

Requires SMS token for transactions

Fix: If you find the SMS token requirement cumbersome, check if the app offers an alternative authentication method, such as biometric login (fin... ⇲

Payments issue

High SMS costs for overseas transactions

Fix: Consider using a VoIP service or messaging app that allows you to receive SMS messages over the internet, which can be cheaper than traditio... ⇲

Network issue

Inconsistent server capacity

Fix: Monitor the app's performance during different times of the day. If you notice consistent issues at certain times, try to avoid using the ap... ⇲

Freezing issue

SimobiPlus freezes during use

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the SimobiPlus app... ⇲

Updates issue

Poor performance after recent updates

Fix: Try uninstalling and reinstalling the app. This can help clear any corrupted data that may have been introduced with the update. Go to iPhon... ⇲