fix problems on TV Cast [iphone]

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—— Run into issues on TV Cast ? Get help pending when official support gets back to you!

TV Cast for DLNA Smart TV
Info:
company: Kraus und Karnath GbR 2Kit Consulting
: https://video-tv-cast.com/dlna
: video-tv-cast.com
Chat with our AI-based TV Cast Support
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UI issue

In-app controls are missing

Fix: 1. Restart the app to see if the controls reappear. 2. Check for any app updates in the App Store, as updates may fix bugs related to missin... ⇲
 
Syncing issue

Videos do not sync

Fix: 1. Ensure that both your iPhone and the DLNA device are connected to the same Wi-Fi network. 2. Restart both devices to refresh the connecti... ⇲
 
Ads issue

Constant ads before video playback

Fix: 1. Check if the app offers a premium version that removes ads. If so, consider upgrading if you frequently use the app. 2. Look for any sett... ⇲

Pop-ups interrupt usage

Fix: 1. Check the app settings for any options to disable pop-ups or notifications. 2. If the app has a premium version, consider upgrading to re... ⇲
 
Crashes issue

TV Cast crashes after updates

Fix: 1. Restart your iPhone after an update to clear any temporary issues. 2. Check for any additional updates for the app in the App Store, as d... ⇲
 
Bugs issue

Cannot fast forward or rewind

Fix: 1. Check if the video format you are trying to play supports fast forward and rewind. Some formats may not allow these features. 2. Restart... ⇲
 
Compatibility issue

Unsupported file messages

Fix: 1. Verify that the video file format is supported by the app. Common formats include MP4, MKV, and AVI. 2. If the file is unsupported, consi... ⇲

Automatic detection of devices is problematic

Fix: 1. Ensure that both your iPhone and the DLNA device are connected to the same Wi-Fi network. 2. Restart both devices to refresh their connec... ⇲

Limited compatibility with certain devices

Fix: 1. Check the app's documentation for a list of compatible devices and ensure your device is listed. 2. If your device is not compatible, con... ⇲
 
Network issue

Connection drops frequently

Fix: 1. Ensure that your Wi-Fi connection is stable. Restart your router if necessary. 2. Move closer to the router to improve signal strength an... ⇲
 
Audio issue

Inability to play in the background

Fix: 1. Check the app settings to see if there is an option to allow background playback. 2. Restart the app and your device to refresh the setti... ⇲
 
Payments issue

Requires premium version for full functionality

Fix: 1. Review the features offered in the free version and see if they meet your needs. If not, consider upgrading to the premium version for ad... ⇲
 
Video issue

Video playback closes unexpectedly

Fix: 1. Restart the app and your device to clear any temporary issues. 2. Check for updates in the App Store and install any available updates fo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.4%

Bad experience
21.4%

Neutral
5.3%

~ from our NLP analysis of 856 combined software ratings.

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 Private Data TV Cast collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Edition: $4.99 Unlock the complete feature-set of Video & TV Cast. All future features will be unlocked automatically.
  2. Ad-Blocker: $2.99 Blocks ads & popups on most websites. To remove the sponsoring ads as well you need the additional Remove Ads upgrade.
  3. Local Videos: $2.99 Access and cast all your camera roll videos (mp4, m4v, mov). Supports imported videos from SD-Card, USB and iTunes Desktop.
  4. Desktop Mode: $2.99 Cloak yourself as a desktop PC to load the desktop-version instead of a mobile website.
  5. Remove Ads (Bronze): $0.99 Removes the sponsoring ads and gives the developers a LITTLE SUPPORT for creating new features and updates.
  6. Remove Ads (Platinum): $4.99 Removes the sponsoring ads and gives the developers THE GREATEST SUPPORT for creating new features and updates.
  7. Bookmarks: $2.99 Add and manage as many bookmarks as you want, either in the bookmarks menu or directly in the browser.
  8. Change Homepage: $2.99 After purchasing this you can set your personal homepage in the settings.
  9. Tor-powered Onion Browser: $2.99 Access the internet more privately and anonymously. Browsing is relayed through the Tor anonymization network.
  10. Remove Ads (Silver): $1.99 Removes the sponsoring ads and gives the developers a REMARKABLE SUPPORT for creating new features and updates.