fix problems on Box [iphone]

—— Run into issues on Box ? Get help pending when official support gets back to you!

Box for EMM

Info:

company: Box, Inc.

: http://www.box.com/ref/ios_appstore_supportlink

: www.box.com

Chat with our AI-based Box Support

🛠️ Common Box Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Box freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your internet speed using a speed tes... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the Box app. Developers often release updates to... ⇲

Loading issue

limited offline functionality

Fix: 1. Download files for offline use: Open the Box app, navigate to the file you want to access offline, and look for a download or offline opt... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Box support website for FAQs, user guides, and troubleshooting tips. Many common issues can be resolv... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Box and ensure that notifications are enabled. Make sure that the alert sty... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app’s interface. Look for tutorials or guides on the Box website... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options available. While they may be limited, there might be some... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for the Box app. This can help reduce batter... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the Box app. If your device is outdated, consider... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

44.4%

Good experience

44.4%

Neutral

11.1%

~ from our NLP analysis of 18 combined software ratings.

Switch to these Alternatives:

Ivanti Tunnel™

Ivanti Web@Work

Now Mobile - Intune

PHONE APPLI PEOPLE

Ivanti Mobile@Work™ Client

Sansan

The Watt from GE Vernova

Microsoft Azure

Azure Information Protection

Ivanti Go

Private Data Box collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics