fix problems on KMS [iphone]

—— Run into issues on KMS ? Get help pending when official support gets back to you!

KMS Mobile

Info:

company: Lexipol, LLC

: https://www.lexipol.com/contact/

: www.lexipol.com

Chat with our AI-based KMS Support

🛠️ Common KMS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

KMS does not load bookmarks

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the KMS Mobile app. 2. Restart your iPhone by holding down t... ⇲

Gray screen on login

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone. 3. Open the a... ⇲

Notifications issue

Unable to update notifications

Fix: 1. Go to Settings > Notifications > KMS Mobile and ensure that notifications are enabled. 2. If they are enabled, try toggling them off and... ⇲

Notifications not clearing

Fix: 1. Go to Settings > Notifications > KMS Mobile and toggle notifications off and back on. 2. Restart the app to see if the notifications clea... ⇲

Bugs issue

Numerous bugs and instability

Fix: 1. Ensure that you are using the latest version of the app by checking the App Store for updates. 2. If the app is up to date, try uninstall... ⇲

Frequent login required

Fix: 1. Check if the app has a 'Remember Me' or 'Stay Logged In' option and ensure it is enabled. 2. If the app does not have this option, consid... ⇲

Uploads issue

Policy manuals not uploading

Fix: 1. Check your internet connection to ensure it is stable. 2. Try uploading the manuals again after restarting the app. OR 1. Ensure that... ⇲

Freezing issue

KMS freezes on opening

Fix: 1. Force close the app and restart your iPhone. 2. After restarting, try opening the app again. OR 1. If the app continues to freeze, uni... ⇲

Loading issue

Stuck on loading application data

Fix: 1. Force close the app and restart your iPhone. 2. Open the app again and see if it loads properly. OR 1. Check your internet connection... ⇲

Permissions issue

Inability to access policies

Fix: 1. Ensure that you have the necessary permissions to access the policies. 2. If you do, try logging out and back into the app. OR 1. Chec... ⇲

UI issue

Login area misaligned

Fix: 1. Close the app and restart your iPhone. 2. Open the app again to see if the alignment issue resolves itself. OR 1. Check for updates to... ⇲

KMS does not rotate on iPad

Fix: 1. Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure the rota... ⇲

Landscape mode not supported

Fix: 1. Check if the app has a setting for orientation and ensure it is set to allow landscape mode. 2. If not, consider using the app in portrai... ⇲

Messages issue

Error messages when opening policies

Fix: 1. Ensure that you have a stable internet connection. 2. Try logging out and back into the app to refresh your session. OR 1. If the erro... ⇲

Compatibility issue

No support for links or embedded images

Fix: 1. Check the app's settings to see if there is an option to enable links or images. 2. If not, consider using a different app for viewing su... ⇲

Cannot use 3rd party keyboard

Fix: 1. Go to Settings > General > Keyboard > Keyboards and ensure that your 3rd party keyboard is enabled. 2. Restart the app after enabling it.... ⇲

Installation issue

Requires constant reinstallation

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check. 2. If storage is low, delete unnece... ⇲

Updates issue