fix problems on Vivid Seats [iphone]

—— Run into issues on Vivid Seats ? Get help pending when official support gets back to you!

Vivid Seats | Buy Tickets

Info:

company: Vivid Seats LLC

: https://www.vividseats.com/vivid-seats-customer-service.html

: www.vividseats.com

Chat with our AI-based Vivid Seats Support

🛠️ Common Vivid Seats Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Vivid Seats crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Vivid Seats, and check if there is an update available. If so, tap 'Update' to install th... ⇲

Tickets not delivered as promised

Fix: 1. Check Your Email: Ensure that the email address linked to your Vivid Seats account is correct and check your spam/junk folder for any mis... ⇲

Support issue

Customer service is unresponsive

Fix: 1. Use In-App Support: Open the Vivid Seats app, go to the 'Help' or 'Support' section, and use any available chat or email options to submi... ⇲

Automated responses from customer service

Fix: 1. Use Specific Keywords: When contacting customer service, use specific keywords related to your issue to increase the chances of receiving... ⇲

Inability to contact a live representative

Fix: 1. Use Live Chat: If available, use the live chat feature in the app or on the website for immediate assistance. 2. Explore Help Center: Vis... ⇲

Payments issue

Confusing pricing structure

Fix: 1. Review Ticket Listings: When browsing tickets, carefully read the details provided for each listing, including any notes on pricing and f... ⇲

Delayed refunds for canceled events

Fix: 1. Check Refund Policy: Review the refund policy on the Vivid Seats website to understand the timeline for refunds. 2. Document Your Request... ⇲

Hidden fees during checkout

Fix: 1. Review Total Costs: Before finalizing your purchase, carefully review the total cost breakdown provided during checkout to identify any f... ⇲

Bugs issue

Inaccurate ticket information

Fix: 1. Verify Event Details: Before purchasing, double-check the event details on the official venue or event website to ensure accuracy. 2. Rep... ⇲

Difficulties in reselling tickets

Fix: 1. Follow Resale Instructions: Go to the 'My Tickets' section in the app, select the ticket you want to resell, and follow the prompts to li... ⇲

Limited options for ticket transfers

Fix: 1. Use the Transfer Feature: In the app, go to 'My Tickets', select the ticket you want to transfer, and follow the prompts to transfer it t... ⇲

Lack of transparency in ticket availability

Fix: 1. Refresh Listings: Regularly refresh the ticket listings to see the most current availability, as it can change frequently. 2. Set Alerts:... ⇲

Inconsistent ticket confirmation

Fix: 1. Check Confirmation Email: After purchasing, check your email for a confirmation message and ensure it is not in your spam folder. 2. Veri... ⇲

UI issue

Poor user experience

Fix: 1. Provide Feedback: Use the app's feedback feature to report specific issues you encounter, which can help improve future updates. 2. Explo... ⇲

Account issue

Issues with mobile ticket access

Fix: 1. Ensure App is Updated: Make sure you have the latest version of the Vivid Seats app installed to avoid compatibility issues. 2. Download... ⇲

Customization issue

No option to edit or cancel orders easily

Fix: 1. Review Order Policy: Check the Vivid Seats order policy to understand the conditions under which you can edit or cancel your order. 2. Us... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.3%

Bad experience

3.2%

Neutral

2.6%

~ from our NLP analysis of 355,326 combined software ratings.

Switch to these Alternatives:

StubHub: Event Tickets

TickPick: No Fee Tickets

SeatGeek - Buy Event Tickets

Gametime - Last Minute Tickets

AXS Tickets

Red Rocks Park & Amphitheatre

Posh – Social Experiences

Ticketmaster－Buy, Sell Tickets

Insomniac Events

Topgolf

Private Data Vivid Seats collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics