fix problems on FilmBox [iphone]

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—— Run into issues on FilmBox ? Get help pending when official support gets back to you!

FilmBox by Photomyne
Info:
company: Photomyne LTD
: https://photomyne.com
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Camera issue

Images appear grainy and noisy

Fix: To reduce graininess, ensure that you are scanning in a well-lit environment. Natural light is often best, but if using artificial light, av... ⇲

Limited control over camera settings

Fix: If the app does not provide sufficient control over camera settings, consider using your iPhone's native camera app to take photos of the ne... ⇲

Over-sharpening of images

Fix: To counteract over-sharpening, check if the app has a sharpening adjustment feature. If it does, reduce the sharpening level after scanning... ⇲

Requires specific lighting conditions

Fix: To create optimal lighting conditions, use a lightbox or a well-lit area with diffuse lighting. Avoid direct sunlight or harsh overhead ligh... ⇲
 
UI issue

Difficult to hold negatives steady

Fix: Use a flat surface and a weight (like a book) to hold the negatives in place while scanning. This can help prevent movement and ensure that... ⇲
 
Uploads issue

Cannot use pre-existing images

Fix: As a workaround, you can take a photo of the pre-existing images using your iPhone camera instead of scanning them through the app. Make sur... ⇲

Cumbersome image transfer process

Fix: To simplify the image transfer process, ensure that you are using the latest version of the app, as updates often improve functionality. Add... ⇲
 
Onboarding issue

Confusing onboarding process

Fix: To navigate the onboarding process more easily, take notes on each step as you go through it. This can help you remember what to do next and... ⇲
 
Payments issue

Subscription model is not justified

Fix: Evaluate your usage of the app and determine if the subscription is necessary for your needs. If you find that you only need to scan images... ⇲

High subscription cost for low-quality output

Fix: Assess your scanning needs and determine if the subscription is worth it for you. If you find the output quality lacking, consider using the... ⇲

Inability to save images without payment

Fix: If you want to save images without paying, consider using the app's free trial period if available. This allows you to test the app and save... ⇲
 
Syncing issue

Inconsistent saving of scans

Fix: To ensure that your scans are saved consistently, check your app settings to confirm that auto-save is enabled. If it is not, enable this fe... ⇲
 
Ads issue

Frequent pop-up ads

Fix: To minimize interruptions from pop-up ads, consider using the app during off-peak hours when you may be less likely to encounter them. This... ⇲
 
Customization issue

Limited editing tools

Fix: To enhance your editing capabilities, consider using a dedicated photo editing app after scanning. Apps like Snapseed or Adobe Lightroom off... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.1%

Bad experience
11.1%

Neutral
4.7%

~ from our NLP analysis of 5,866 combined software ratings.

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 Private Data FilmBox collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited (Monthly): $7.99 Scan, save and share unlimited negatives
  2. Unlimited (Yearly): $29.99 Scan, save and share unlimited negatives
  3. Unlimited (Yearly): $29.99 Scan, save and share unlimited negatives
  4. Unlimited (Monthly): $7.99 Scan, save and share unlimited negatives
  5. Unlimited scanning (2 years): $29.99 Scan, save and share unlimited negatives
  6. Unlimited (Yearly): $39.99 Scan, save and share unlimited negatives
  7. Unlimited scanning (2 years): $49.99 Scan, save and share unlimited negatives
  8. Unlimited scanning (2 years): $39.99 Scan, save and share unlimited negatives
  9. Unlimited (Monthly): $9.99 Scan, save and share unlimited negatives
  10. FilmBox membership: $19.99 FilmBox membership (1 year)