fix problems on Eternalbum [iphone]

—— Run into issues on Eternalbum? Get help pending when official support gets back to you!

Eternalbum

Info:

company: MY AR UNIPESSOAL LDA.

: https://myartechnology.com

: myartechnology.com

Chat with our AI-based Eternalbum Support

🛠️ Common Eternalbum Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Photos appear fuzzy when selecting

Fix: Ensure that your iPhone's display settings are optimized. Go to 'Settings' > 'Display & Brightness' and check if 'True Tone' and 'Night Shif... ⇲

Eternalbum freezes and shuts off during uploads

Fix: Free up memory on your iPhone by closing unused apps running in the background. Double-click the home button (or swipe up from the bottom on... ⇲

UI issue

Difficult to scroll through photo selection

Fix: Use the search function if available. If the app allows you to search for photos by name or date, use this feature to quickly find the photo... ⇲

Sequential order of photos is hard to maintain

Fix: When adding photos, try to add them in the order you want them to appear. If the app allows you to rearrange photos after adding them, use t... ⇲

Syncing issue

Does not move photos, only copies them

Fix: To manage your photos more effectively, consider creating a dedicated album in your Photos app for Eternalbum. Move the photos you want to u... ⇲

Cannot delete photos from camera roll without losing them in the app

Fix: Instead of deleting photos directly from the camera roll, create a separate album for photos you want to keep in Eternalbum. Move the photos... ⇲

Storage issue

Limited storage capacity without additional purchases

Fix: Regularly review and delete photos that you no longer need in Eternalbum to free up space. This can help you manage your storage without nee... ⇲

Crashes issue

Randomly exits the 'add' function

Fix: Check for any available updates for Eternalbum in the App Store. Keeping the app updated can resolve bugs that may cause it to crash unexpec... ⇲

Customization issue

Lacks feature to mark previously uploaded photos

Fix: Manually create a checklist or a note on your device to keep track of which photos have been uploaded. This can help you remember which ones... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.3%

Neutral

6.8%

Bad experience

5.9%

~ from our NLP analysis of 220 combined software ratings.

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Scene: Organize & Share Photos

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Private Data Eternalbum collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Cost of Subscriptions

Eternalbum Premium: $6.99 Upgrade to Eternalbum Premium. Unlock unlimited storage and all add-ons at once.
Upgrade Base Storage to 3000: $1.99 Upgrade base storage from initial 500 to 3000
Editor Exports Photos with Original Size: $1.99 Photos are saved with original size after editing instead of high resolution size
Passlock for albums: $1.99 Be able to setup a passlock for each album
Upgrade Base Storage to 6000: $1.99 Upgrade base storage from 3000 to 6000
Decoy password plus intruder photo capture: $1.99 Can set up a decoy password in case an annoying person wants to see your photo. Also capture intruder's photo whenever an wrong password is entered.
Upgrade Base Storage to 9000: $1.99 Upgrade base storage from 6000 to 9000
Upgrade Base Storage to unlimited: $0.99 Upgrade Base Storage from 9000 to unlimited